Service Delivery Manager

Robert Half • Rockford, MN • 9h ago

Description

We are looking for a Service Delivery Manager to support operations that keep customer demand aligned with inventory, production capacity, and material availability in Rockford, Minnesota. This position plays an important role in coordinating planning activities across manufacturing, supply chain, and materials management while helping maintain steady product flow. The ideal candidate brings strong organizational skills, clear communication, and a practical understanding of lean practices, inventory control, and ERP-driven planning.

Responsibilities:

Champion a strong safety culture by reinforcing safe work practices and supporting safety as a daily operational priority.

Coordinate production and inventory planning activities to help ensure customer orders are fulfilled on schedule while balancing available capacity and stock levels.

Monitor material movement through the value stream and oversee pull-based replenishment processes to maintain efficient workflow.

Evaluate production readiness using planning data and identify opportunities to improve throughput or secure alternate sourcing when needed.

Review order demand against current inventory each day and adjust priorities to support service levels and operational efficiency.

Work closely with suppliers and internal partners to confirm raw material availability and reduce the risk of supply disruptions.

Partner with commercial and cross-functional teams to anticipate changes in customer demand or internal events that may affect established plans.

Lead ongoing process improvement efforts by applying lean principles and supporting team adherence to standard operating practices.

Conduct routine reviews of kanban-related policies and execution to ensure consistency across the operation.

Carry out additional operational planning and coordination duties as needed.

Requirements - Experience in production planning, inventory control, materials management, or supply chain coordination within a manufacturing environment.

Working knowledge of lean manufacturing concepts and continuous improvement methods.

Proficiency with ERP systems; experience with QAD is beneficial.

Strong understanding of inventory planning, raw material scheduling, and supplier coordination.

Ability to interpret operational data and use it to support planning and service decisions.

Effective communication skills with the ability to collaborate across operations, supply chain, and commercial teams.

Strong organizational skills and attention to detail in a fast-paced environment.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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Target • Minneapolis, MN • 3d ago

Retail & Hospitality

The pay range is $95,000.00 - $171,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addi...

3d ago

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