Administrative Assistant 1 (Local Government) - Delaware County Children and Youth
Print (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/5428729)
Apply
?
Administrative Assistant 1 (Local Government) - Delaware County Children and Youth
Salary
$49,799.00 Annually
Location
Delaware County, PA
Job Type
Civil Service Permanent Full-Time
Job Number
CS-2026-55406-L0111
Department
Local Government
Division
HS Delaware Co Child Welfare S
Opening Date
08/04/2026
Closing Date
8/17/2026 11:59 PM Eastern
Job Code
L0111
Position Number
80004797
Union
Non-Union
Bargaining Unit
LG
Pay Group
LG
Bureau / Division Code
88212723
Bureau / Division
Delaware County Child Welfare Service
Worksite Address
Drexeline Plaza, 4990 State Road
City
Drexel Hill, Pennsylvania
Zip Code
19026
Contact Name
Nicole Jones
Contact Phone
610.324.1851
Contact Email
jonesnt@co.delaware.pa.us
Description
Benefits
Questions
THE POSITION
Are you looking for a rewarding career in Human Services dedicated to improving the lives of others? Delaware County Department of Human Services, Office of Children and Youth Services has an immediate openings for an Administrative Assistant 1. This staff position in our Drexel Hill Office performs a variety of secretarial, administrative, and clerical work to help ensure the efficiency, effectiveness, and collaboration our agency needs to provide for the immediate safety and protection of children and their families.
Delaware County offers a supportive work environment, an excellent benefit package, and opportunities for career advancement. We are currently seeking motivated and compassionate individuals to join our team. If you are interested in this career opportunity, please apply today.
DESCRIPTION OF WORK
This position provides secretarial support for agency administrators, assists with office management, and serves as a back-up supervisor for the clerical unit. Success in this role relies on good judgment; confidentiality; problem solving, organization, interpersonal, clerical, supervisory, and computer skills; effective prioritization; and dependability in time and performance. As an Administrative Assistant 1, you will perform the following duties:
Executive Assistance:Maintain the Agency Administrator's calendar, prepare materials and arrangements for meetings and conferences, and assist with official correspondence
Communications Management:Establish and maintain cooperative working relationships with other departments and committees; answer, screen, and appropriately respond to or rout phone calls; sort and distribute incoming mail
Administrative Processes:Process check requests, purchase requisitions, and invoices; track travel requests; and coordinate data collection and annual renewals for compliance, planning, and other requirements
Workflow Training:Help new employees learn agency and office policies, procedures, and organization, as well as how to use both standard and specialized office equipment
Clerical Support:Assist with clerical procedures by proofreading, typing, and filing documents and other case materials including case records, forms, correspondence, and court summaries
Work Schedule and Additional Information:
Full-time employment
Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch.
Telework: You may have the opportunity to work from home (telework) part-time. No telework for the first six months of employment. After an employee has completed six months of employment and have regular status, there may be opportunities for hybrid work, per the program offices' hybrid schedule. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Drexel Hill. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
Such training as may have been gained through graduation from a four year college or university; or any equivalent combination of experience and training.
Other Requirements:
You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency Guidelines.
You must be able to perform essential job functions.
Legal Requirements:
You must pass a background investigation.
This position falls under the provisions of the Child Protective Services Law.
Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.
How to Apply:
Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers (https://www.pa.gov/agencies/hrmoa/resources/generative-ai-hiring-guidance) for additional information.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/testoncefor this posting.
Your results will be provided via email.
Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.
01
How many years of full-time paraprofessional level or higher experience do you possess?
4 years or more
3 but less than 4 years
2 but less than 3 years
1 but less than 2 years
Less than 1 year
None
02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
03
How much college coursework have you completed? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.org ("www.naces.org"target=_blank") and clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
Conferred Bachelor's degree or higher
Within 3 months of conferring a Bachelor's degree or higher level degree
120 credits or more
90 but less than 120 credits
60 but less than 90 credits
30 but less than 60 credits
Less than 30 credits
None
04
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .
Yes
05
WORK BEHAVIOR 1 - WRITTEN COMMUNICATION
Compiles information for financial, statistical, monthly, or other reports, manuals, grant applications or status updates, letters, memoranda, news releases, speech drafts, training materials, policies and procedures. Formats document submissions for review, approval, and distribution to personnel. Responds to correspondence and disseminates information to relevant parties as needed.
Levels of Performance
Select the Level of Performance that best describes your claim.
A. I have experience compiling information for various @types of documents and reports. I was responsible for finalizing the entire document or report.
B. I have experience compiling information for various @types of documents and reports. Someone else was responsible for finalizing the report using the information I gathered.
C. I have successfully completed college-level coursework related to business writing, technical writing, English composition, or journalism.
D. I have NO experience or coursework related to this work behavior.
06
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience.
The actual duties you performed related to written communication.
Your level of responsibility.
07
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
08
WORK BEHAVIOR 2 - TECHNICAL ASSISTANCE
Interacts with others to obtain or provide information related to the planning and implementation of projects or assignments. Asks probative questions to clarify the scope of the projects or assignments. Answers questions; explains rules, regulations, policies, or processes; and provides recommendations.
Levels of Performance
Select the Level of Performance that best describes your claim.
A. I have experience interacting with others to obtain or provide information related to the planning or implementation of projects or assignments.
B. I have experience responding to ANY customer inquiries.
C. I have successfully completed college-level coursework related to communications, public speaking, public relations, conflict resolution, psychology, sociology, education, interviewing, or program/project planning or development.
D. I have NO experience or coursework related to this work behavior.
09
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience.
Your experience interacting with others to obtain or provide information related to the planning or implementation of projects or assignments.
Your experience responding to customer inquiries.
The actual duties you performed.
Your level of responsibility.
10
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
11
WORK BEHAVIOR 3 - REVIEWING AND MAINTAINING DOCUMENTS
Reviews and maintains documents and manuals. Updates all materials when policies and procedures are created or updated and distributes the updates to staff as changes occur. Evaluates desk manual submissions to ensure clarity and ease of understanding.
Levels of Performance
Select the Level of Performance that best describes your claim.
A. I have experience reviewing and maintaining documents and manuals. I was responsible for evaluating recommended changes for accuracy and clarity and making those changes as needed.
B. I have experience maintaining documents and manuals. I was responsible for making changes based on recommendations which were evaluated for accuracy and clarity by someone else.
C. I have successfully completed college-level coursework related to documents management, records retention, record keeping, information confidentiality, or records management.
D. I have NO experience or coursework related to this work behavior.
12
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below
The name(s) of the employer(s) where you gained this experience.
The actual duties you performed related to reviewing and maintaining documents.
Your level of responsibility.
13
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
14
WORK BEHAVIOR 4 -DATA MANAGEMENT AND REPORTING
Maintains data in multiple electronic databases by entering data directly or uploading/downloading data from other sources. Assesses the purpose and scope of requests for report data. Determines the appropriate data sources to reference and the manipulation methods to implement to ensure the accuracy and appropriateness of the output. Designs customized reports to isolate, extract, and organize raw data from electronics databases and provides results to requesting parties.
A. I have experience utilizing computer software and information technology to DESIGN CUSTOMIZED reports or filters to isolate and extract raw data from electronic databases or spreadsheets.
B. I have experience utilizing computer software and information technology to MODIFY the design or criteria of reports or filters to isolate and extract raw data from electronic databases or spreadsheets. SOMEONE ELSE designed the original report or filter.
C. I have experience utilizing computer software and information technology to GENERATE documents or forms; OR I have experience entering, maintaining, uploading, or downloading data from or into electronic databases or spreadsheets.
D. I have successfully completed college-level coursework related to statistics, research design and analysis, database design, or data collection, maintenance or analysis.
E. I have NO experience or coursework related to this work behavior.
15
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box.
The name(s) of the employer(s) where you gained this experience.
Your experience designing customized reports or filters from data housed in electronic databases or spreadsheets.
Your experience maintaining, uploading, or downloading data or generating documents or forms from electronic databases or spreadsheets.
The actual duties you performed.
Your level of responsibility.
16
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
Required Question
Employer
Commonwealth of Pennsylvania
Address
613 North Street
Harrisburg, Pennsylvania, 17120
Website
http://www.employment.pa.gov
