ADMINISTRATIVE COORDINATOR | Consumer Advocacy & Response Division ( Central MA Regional Office- Worcester)

State of Massachusetts • Worcester, MA • 1d ago

/Attention applicants: Do not apply for this position via the MassCareers website. Your application will not be received. // / To apply, follow the link belowto the Attorney General's Office direct application page. www.mass.gov/ago/employment.ADMINISTRATIVE COORDINATOR CONSUMER ADVOCACY AND RESPONSE DIVISION PUBLIC PROTECTION & ADVOCACY BUREAU CENTRAL MASSACHUSETTS REGIONAL OFFICE Attorney General Andrea Joy Campbell is looking for a highly motivated individual toassist with the processing and assignment of consumer intakes received by the Consumer Advocacy & Response Division (CARD) and to serve as the Administrative Coordinator for the Central Massachusetts Regional Office in Worcester. CARD receives and reviews complaints, advocates on behalf of Massachusetts consumers, and implements settlements entered into by the Attorney General's Office (AGO) in various areas relating to the Office's consumer protection efforts, including: debt collection, mortgage lending and servicing, housing, automobile sales and lending, utilities, and professional services. The Division also provides referrals and other assistance to consumers, performs research, engages in community outreach, and participates in public education trainings. To provide the highest-quality services and access for all the Commonwealth's residents, the Attorney General maintains an office in Worcester. Office staff includes attorneys, investigators, consumer specialists, paralegals, victim witness advocate, outreach coordinator, and administrative staff. The Central Massachusetts office works closely with local community organizations to provide outreach and education programs on important consumer and public safety issues Primary Duties:The Administrative Coordinator enters incoming correspondence into the AGO's record system and sends outgoing correspondence in response to inquiries from the public. Duties include: · Greet members of the public that visit the AGO's Worcester office. · Enter and validateconsumer complaint data into the AGO's record system. · Prepare and process letters in response to consumer complaints. · Support the collection, review, and response to requests for records under the public records laws. · Provide general administrative support to the office including processing mail. · Perform other administrative duties as assigned. Position Type: Full-Time/Non-Exempt. Salary: $59,513 To apply for this position: Please visit the Employment and Recruitment Portal of the Attorney General's Office atBambooHRand apply directly. Applications submitted via MassCareers website are not received. You will be asked to submit a cover letter and resume when applying for this position. The application deadline is August 17, 2026 at 5:00 PM (ET) . Qualified individuals with disabilities are encouraged to apply. We will gladly assist applicants in need of an accommodation. For assistance, contact the Human Resources Division at (617) 963-2932. Do not select MassCareers "apply online" option to apply for this position. Applications submitted via this MassCareers website are not received by our Office. Inquiries regarding position & status may be made to: Isabel Silva, Managing Administrative Assistant Public Protection and Advocacy Bureau (617) 963-2922 Position Requirements: · Bachelor's degree or related education and/or experience, preferred. · Demonstrated interest in public service work andability to build rapport with people from different ethnic, cultural, and economic backgrounds. · Excellent computer and technical skills. · Proficiency with Microsoft PowerPoint, Outlook, and Excel; knowledge of SharePoint, preferred. · Ability to handle multiples tasks, meet deadlines, and approach workflows systemically. · Exceptional organizational and time management skills. · Ability to work effectively both independently and collaboratively. · Fluency in Spanish, Portuguese, Haitian Creole, or other languages, preferred. The successful candidate will be able to demonstrate a connection to the people and communities we serve and an interest in supporting a respectful and inclusive work environment. /The Attorney General's Office is an Equal Opportunity Employer. As the representative of the Commonwealth and its residents, the Attorney General's Office strives to ensure that those working in our office reflect the diversity of the communities we serve. The Office encourages applicants from a broad spectrum of backgrounds to apply for positions./ Do not select MassCareers "apply online" option. Any automated message generated by the Commonwealth of Massachusetts MassCareers website does not apply to posted positions at the Attorney General's Office. You must apply directly at: www.mass.gov/ago/employment. Job: Unclassified Organization: Office of the Attorney General Title: ADMINISTRATIVE COORDINATOR | Consumer Advocacy & Response Division ( Central MA Regional Office- Worcester) Location: Massachusetts-Worcester-10 Mechanic Street Requisition ID: 260005DA

Similar Jobs

Full Time - Customer Service Desk

Lowe's • Leominster, MA • 1h ago

Management & Administrative

Your Impact at Lowe's As a Lowe's cashier, you'll ensure every customer exits Lowe's on a high note. Your work helps our stores positively serve our customers and communities by providing a quick, friendly checkout exper...

1h ago

Go to Apply

Manager Travel Operations

Staples • Framingham, MA • 6h ago

Management & Administrative

Staples is focused on our customer and our community. As Manager, Operations, you will be responsible for leading operational programs and support functions that drive execution across the retail business. This role prov...

6h ago

Go to Apply

Residential Services Director - Quaboag Valley Homes Program

State of Massachusetts • Worcester, MA • 10h ago

Management & Administrative

The Department of Developmental Services (DDS) is seeking motivated and experienced candidates for the role of Program Director within Central Residential Services, a state-operated residential provider based in central...

10h ago

Go to Apply

Security Flex Officer Manufacturer

Allied Universal • Westborough, MA • 17h ago

Management & Administrative

Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative...

17h ago

Go to Apply

Entry Level Vehicle Service Specialist - Hiring Event!

Valvoline • Leominster, MA • 1d ago

Management & Administrative

We will be conducting open interviews at our Leominster location! Thursday, August 13, 2026 from 12pm-7pm. 158 MAIN ST, LEOMINSTER, MA 01453 Entry-Level Vehicle Service Specialist $18.50/hr + Daily Pay | No Experience Ne...

1d ago

Go to Apply

Account Manager, Sales Development - Westborough, MA

Olympus Corporation of the Americas • Westborough, MA • 1d ago

Management & Administrative

Working Location: Massachusetts, Westborough Workplace Flexibility: Hybrid For more than 100 years, Olympus has focused on making people's lives healthier, safer and more fulfilling. ? ? ? Every day, we live by our philo...

1d ago

Go to Apply

Contracted Student Interns - Service Forestry Intern - Central Region (UNPAID)

State of Massachusetts • West Boylston, MA • 1d ago

Management & Administrative

Position Information: Contracted Student Intern: Service Forestry Intern - Central Region Start/End Date: 9/21/2026 - 12/4/2026 Salary Rate: $0.00 (UNPAID Student Internship) Weekly Hours: 20 hours Number of Openings: 1...

1d ago

Go to Apply

Field Service Technician

Crown Equipment Corporation • Worcester, MA • 1d ago

Management & Administrative

Field Service Technician Location: Worcester, MA, US, 01601 Job Posting External Job Duties Troubleshoot, diagnose and repair Crown and all other makes of lift trucks. Perform all assigned planned maintenance on customer...

1d ago

Go to Apply

PT Sales Manager - nights and weekends

Michaels • Sturbridge, MA • 3d ago

Management & Administrative

Store - STURBRIDGE, MA The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service...

3d ago

Go to Apply

Client Service Representative

Banfield Pet Hospital • Millbury, MA • 3d ago

Management & Administrative

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. CLIENT SERVICE COORDINATOR This posting will remai...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)