Operations Manager

CVS Health • Evanston, IL • 1d ago

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

Overall store management, supervision, and policy implementation

Sales and inventory management

Employee staffing, training, and development

Financial management

Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store's crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

Deductive reasoning ability, advanced analytical skills and computer skills.

Advanced communication skills, leadership, supervision, and influencing skill

Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

Experience as a retail manager or supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$20.40 - $34.40

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments (https://learn.bswift.com/cvshealth-mainland) .

We anticipate the application window for this opening will close on: 10/01/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.

Similar Jobs

Enterprise Sales Manager

Everon • Burr Ridge, IL • 1h ago

Management & Administrative

Company Overview: At Everon, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of Everon, you'll have the opportunity to...

1h ago

Go to Apply

Administrative Coordinator

Ascension Health • Hoffman Estates, IL • 3h ago

Management & Administrative

Your future role at a glance Location: Hoffman Estates, IL Facility: Ascension Saint Alexius Department: Surgery Schedule : Day Shifts | Part-time Salary range: $26.12 - $35.33 per hour Life at Ascension: Where purpose m...

3h ago

Go to Apply

Administrative Fellow

Ascension Health • Chicago, IL • 3h ago

Management & Administrative

Your future role at a glance Location: Multiple Locations Dell Children's Medical Center (Austin, TX) Ascension St Joseph Hospital (Chicago, IL) St. Vincent Southside (Jacksonville, FL) Ascension Sacred Heart (Pensacola,...

3h ago

Go to Apply

Bilingual Case Manager

TORKLAW • Chicago, IL • 4h ago

Management & Administrative

BILINGUAL CASE MANAGER | PLAINTIFF PERSONAL INJURY PAY: $60K- $85K TORKLAW is a growing plaintiff-side personal injury law firm focused on providing high-quality legal representation and outstanding client support. We ar...

4h ago

Go to Apply

Senior Officer-Associate Director

Securities and Exchange Commission • Chicago, IL • 4h ago

Management & Administrative

Summary The Division of Enforcement is seeking applicants for the Senior Officer-Associate Director position. This position is located in Chicago, IL and is open to US Citizens. Responsibilities The Associate Director, u...

4h ago

Go to Apply

Senior Forensic Consultant

EFI Global • Chicago, IL • 4h ago

Management & Administrative

The 'Apply with SEEK option' will be utilized for International applicants, mainly Australia. If this does not apply to you please use the 'Apply' option. IF YOU CARE, THERE'S A PLACE FOR YOU HERE EFI Global is a full-se...

4h ago

Go to Apply

Manager, Operations Excellence

McDonald's • Chicago, IL • 4h ago

Management & Administrative

Job Description: Company Description: McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily.?We continue to operate from a...

4h ago

Go to Apply

Senior Manager, Supply Chain Operate

Deloitte • Chicago, IL • 4h ago

Management & Administrative

Deloitte's Enterprise Operations as a Service (EOaaS) practice helps organizations transform critical business operations through a combination of operational excellence, technology enablement, and managed services. We s...

4h ago

Go to Apply

Product Marketing Manager

U.S. Bank • Chicago, IL • 8h ago

Management & Administrative

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak...

8h ago

Go to Apply

Content Marketing Manager

Cisco • Chicago, IL • 8h ago

Management & Administrative

The application window is expected to close on: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received . Who We Are As a Content Marketing Manager for Cisco Ma...

8h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)