CIT - Software Manager: Key ERP Systems

Hope College • Holland, MI • 16h ago

Position Summary

The Software Manager for Key ERP Systems is a primary resource for coordinating the operation, maintenance, planning, and user support for the Key ERP portfolio. The portfolio comprises the college's core administrative systems, the integrations that connect them, and adjacent software that supports the same work. In this role, you will ensure applications in the portfolio are usable, intuitive, and convenient, and will support functional end-users. You will be part of a highly interactive IT team where mutual assistance is a constant. A similar environment of interaction is also a major component of the college's ERP user community, and you will be expected to be a leader and collaborator in this community.

Functional end-users are responsible for day-to-day operation of the portfolio, and technical staff support the infrastructure of the various applications. Within this @context, you will provide project management. You will also perform operational duties to assist with training, testing, or provide short-term extra support when functional personnel bandwidth is limited.

Manage the Key ERP Portfolio

You will collaboratively shape the strategy and roadmap for the software in the portfolio (currently Ellucian Banner, Banner Document Management, Degree Works, Transact Payments, Evisions Argos, and ISE EnterpriseSchedule).

You thrive on learning. You will develop knowledge about the portfolio and related software, ensuring their effective use across campus.

You believe in precision and reliability. You will manage the configuration, verify data integrity, and provide ongoing support for the software in the portfolio.

Compliance matters. You will ensure that integrations with other software comply with laws, license agreements, industry standards, and campus policies.

You are a steward of user access. You will maintain user accounts in accordance with regulations (FERPA, GLBA, etc.), licensing agreements, and institutional policies.

You help people make sense of data. You will determine and develop end-user data processing and reporting requirements, providing solutions that achieve meaningful outcomes.

You are the connective tissue. You will translate technical concepts for functional users and business needs for technical staff, and connect colleagues across that divide so the right expertise reaches the right problem.

Clarity and support go hand in hand. You will create local documentation and provide high-level training to end-users as needed.

User experience is a priority. You will ensure that interfaces within the portfolio are intuitive, accessible, and aligned with the college's branding guidelines where possible and appropriate.

You are a strategic thinker. You will collaborate with teams across campus to plan enhancements, upgrades, and maintenance for the portfolio.

You take a forward-thinking approach. You will assess the current use of the portfolio, plan and test software upgrades, and evaluate how well it meets the college's evolving needs. You will stay informed about developments in the marketplace to ensure the college is using the most effective and relevant solutions.

Growth and development matter. You will attend training and conferences as needed to stay informed about best practices and emerging technologies.

You get things done through other people. You will coordinate work across functional and technical teams you don't supervise, keeping projects moving and commitments clear.

And of course, you're flexible. You will take on additional duties as assigned by management.

Demonstrated Outcomes

A well-defined strategy and roadmap for the portfolio.

Systems that are properly configured, well-documented, and compliant with policies and regulations

Similar Jobs

Part Sales Manager - Full Time

AutoZone, Inc. • Jenison, MI • 2d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

2d ago

Go to Apply

Vice President of Commercial and Business Transformation

Swoboda, Inc. • Kentwood, MI • 2d ago

Management & Administrative

(Kentwood, MI) Utilize expertise in global OEM process standards (i.e., ASPICE), global materials and supply chain standards, processes and regulations (i.e., VDA 6.3, CSDDD, and EU/ASEAN/USMCA tariff regulations) and in...

2d ago

Go to Apply

2nd Shift Inventory Control Clerk

C&S Wholesale Grocers, Inc. • Byron Center, MI • 2d ago

Management & Administrative

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain...

2d ago

Go to Apply

Project Management Specialist

Allegan County • Allegan, MI • 4d ago

Management & Administrative

Allegan County has much to offer, with 24 Townships, 9 Cities, and 2 Villages across nearly 900 square miles. The landscapes range from the lakeshore to beautifully wooded lands, our County's natural resources are a gift...

4d ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Wyoming, MI • 4d ago

Management & Administrative

4d ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Kentwood, MI • 4d ago

Management & Administrative

4d ago

Go to Apply

Manufacturing Engineering Manager

Xylem • Holland, MI • 5d ago

Management & Administrative

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operati...

5d ago

Go to Apply

Unit Manager

Ciena Healthcare Management • Hudsonville, MI • 6d ago

Management & Administrative

$10,000 Sign On Bonus. Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The RN Unit Manager provides, plans, coordinates or manages nursing care and...

6d ago

Go to Apply

Sales Manager - Automotive

Kelly Services • Wyoming, MI • 1w ago

Management & Administrative

Sales Manager - Automotive Wyoming, MI (Onsite) Direct Hire Salary: $80,000-$140,000 + Performance Incentives Kelly Services is seeking an experienced Sales Manager to join a growing leader in the remanufacturing and dri...

1w ago

Go to Apply

Analyst II, Purchasing

LG Energy Solution • Holland, MI • 1w ago

Management & Administrative

Holland, MI, US Title: Analyst II, Purchasing Reports to: Manager, Purchasing Location: Lansing, MI LG Energy Solution Michigan Inc. (LGESMI) develops and manufactures large lithium-ion polymer batteries and packs for el...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)