Summary The Incumbent serves as the Audiovisual Information Specialist for the Medical Media Branch of Orlando VA Healthcare System. The Audiovisual Production Specialist is responsible for independently utilizing multimedia-based tools and information to support and enhance the communications process. The Incumbent captures, creates, and exploits visual images and sounds that provide timely, accurate, and highly accessible information for communication, assessment, training, and decision-making. Responsibilities Duties include but are not limited to: Production of a wide range of audiovisual products, photographic media, and graphics used independently or in combination, in support of VA and other related duties as assigned. Coordinates and integrates Medical Media services affecting the organization with a focus on exceptional customer service for both internal and external customers. Requires extensive interrelationships across the Medical Center with all Services to focus on continuous customer service improvement. Desktop publishing, video production, graphics production, and photography as requested by the various sections it supports. Plans, organizes, and directs the work of writers, editors, actors, narrators, musicians, set designers, audio and lighting technicians, camera operators, and other associated technical personnel to produce, select, and arrange the actions, sounds, and visual effects required for the finished production. Responsible for filming people, in their normal work area and occupation, to produce local training videos, Video News Releases, feature stories, public service announcements, and interactive Web content for video streaming purposes. Assists clients with instructional design of media productions, e.g., educational objectives, target audience description, script design, formative evaluation, etc. Utilizes photo editing software such as Adobe Photoshop to manipulate digital photos, such as resizing, reshaping, cropping, adding text, and/or enhancing colors and features. Produces live, digital in-house transmissions, or prerecorded videos featuring the Medical Center Director, supervisors, managers, or other subject matter experts to convey local, VISN, or National programs or initiatives for broad dispersant. Responsible for, maintaining the equipment and ensuring video teleconferences are properly set up. Develops appropriate on and off-screen narration to convey information to the desired audience. Performs other duties as assigned. Work Schedule: Monday-Friday, 8:00AM-4:30PM Virtual: This is not a virtual position. Position Description/PD#: Audiovisual Production Specialist/PD07350A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: Incumbent will perform a variety of physical movements such as standing, lifting, stooping, crouching, kneeling, stretching, and bending for site preparation, set up, videotaping, and directing crew and actors. Incumbent may be required to lift from 10 to 50 pounds of equipment in performance of the job requirements. Assistance may be requested to alleviate injury. Incumbent will sit while using the computer; long periods of computer use may produce eyestrain. Standard relief with work breaks, change in positioning, and stress-release exercises are encouraged. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/04/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. This occupational series has an Individual Occupational Requirement (IOR) which is a minimum qualification requirement. To be considered for the position, you must ensure that the experience is reflected in your resume and/or if applicable, transcripts must be uploaded to support education requirement or substitution. Education: Undergraduate and Graduate Education: Major study-Photography, radio or television production, motion picture production, or other fields related to the position. OR, Advanced training in a vocational school, technical institute, or art institute above the high school level in one of the fields listed above is creditable as general experience on a month-for-month basis. OR, Specialized Experience: Experience in the actual @type of work for which application is made. Unpaid experience is creditable, provided the work done was of a quality level and demonstrated the ability required for the position. This includes work directly connected with the production aspects of the field(s) of the position to be filled. In addition to meeting the above required Individual Occupational Requirement; applicants must meet the following Specialized Experience and/or education required for the GS-11 Grade Level: Specialized Experience: GS-11 You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Video Production, Photography, and Graphics Design/Printing. Provide production of videotaped and television programs (digital format); live and prerecorded radio broadcasts; motion picture films; broadcast @type closed circuit teleconferences; and other similar productions, such as slide shows with sound accompaniments and closed caption thru Digital Signage. Plans, organizes, and directs the work of writers, editors, actors, narrators, musicians, set designers, audio and lighting technicians, camera operators, and other associated technical personnel to produce, select, and arrange the actions, sounds, and visual effects required for the finished production. Assists clients with instructional design of media productions, e.g., educational objectives, target audience description, script design, formative evaluation, etc. Responsible for, maintaining the equipment and ensuring video teleconferences are properly set up. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher level graduate education leading to such a degree, or LL.M., if related. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an an appropriate combination of specialized experience and education. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Preferred Experience: Producing professional audiovisual products including photography, videography, television/video productions, livestreams, multimedia presentations, and digital media content. Operating professional audiovisual equipment including broadcast or cinema cameras, DSLR/mirrorless cameras, lighting systems, audio mixers, microphones, teleprompters, switchers, projection systems, and related audiovisual technologies. Editing video, photography, and multimedia productions using industry standard software such as Adobe Premiere Pro, Photoshop, Illustrator, After Effects, Lightroom, Audition, or comparable editing platforms. Providing audiovisual and conference room support for executive leadership meetings, conferences, ceremonies, town halls, training programs, hybrid events, and public-facing organizational events. Coordinating and executing livestream productions using platforms such as Microsoft Teams, Zoom, Webex, YouTube, or similar streaming technologies. Developing graphic design and visual communication products including posters, flyers, presentations, publications, digital signage, and informational materials. Applying advanced knowledge of audiovisual signal flow, digital media systems, lighting techniques, composition, sound recording, editing workflows, and multimedia production standards. Managing multiple audiovisual projects simultaneously while meeting strict deadlines in a fast-paced operational environment. Providing customer service and technical support to leadership, staff, vendors, clinicians, or external stakeholders regarding audiovisual production requirements and event support. Experience collaborating with communication teams, public affairs offices, executive leadership, or multidisciplinary teams to support organizational communication initiatives. Producing photographic and video documentation for public affairs, healthcare, training, educational, or promotional purposes. Experience with studio photography, portrait lighting, event photography, and environmental photography techniques. Experience troubleshooting audiovisual systems, diagnosing technical issues, and independently resolving equipment or production problems under time-sensitive conditions. Utilizing Microsoft Office applications and digital workflow systems to manage schedules, correspondence, reports, presentations, and production tracking. Experience supporting field productions, outdoor events, community engagements, or mobile audiovisual operations requiring flexibility and adaptability. Experience working in healthcare, Veterans Affairs, military, government, education, or other mission-driven environments is highly desirable. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
