Account Manager

FIRST BUSINESS BANK • Madison, WI • 3h ago

JOB REQUIREMENTS: Description Position at First Business Bank Join us
today as the Account Manager! First Business Bank is aTop Workplaces USA
company, learn morehere. At the heart of First Business Bank, we believe
success comes down to putting people first. Our people are our
priority - they embody ambition, experience, and client focus. The
result is extremely engaged employees who provide unmatched client
satisfaction. With comprehensive total rewards to support our team
members, a commitment to valuing each other\'s differences, and a focus
on improving our communities, we are confident you\'ll find the
experience is your advantage. We\'re delighted you\'re considering
joining us! Work Model: Hybrid, two days per week at the Des Plaines
office located at 2250 E Devon St. OVERVIEW: The Account Manager
supports the Accounts Receivable Financing team by assisting with daily
client operations, processing routine transactions, and building
foundational account management skills. You\'ll work closely with
experienced team members, receive hands-on training, and serve as a
primary contact for assigned clients. Key Responsibilities 1. Account
Management Support (30%) Process invoice purchases and routine account
transactions. Review client submissions and supporting documentation for
accuracy and completeness. Identify and resolve discrepancies related to
invoices, debtor information, and documentation. Assist with held
invoice reviews and follow-up activities. Monitor account activity and
escalate issues when appropriate. 2. Client Relationship Management
(25%) Serve as the primary operational contact for assigned clients.
Communicate funding updates, account activity, and transaction status to
clients. Assist with reserve requests and document collection. Partner
with clients and internal teams to resolve issues and ensure timely
service. Maintain proactive communication throughout approval and
resolution processes. 3. Cross-Functional Partnership, Learning &
Development (20%) Participate in training programs designed to build
expertise in factoring and account management. Gain exposure to
Accounting, Credit, Compliance, Collections, and other areas of the
business. Collaborate with team members across the department to develop
a broad understanding of Accounts Receivable Financing operations. Learn
to review financial information and identify items requiring escalation.
Compliance, Documentation & Record Retention (15%) Maintain complete
and accurate client records and transaction documentation. Follow
established policies, procedures, and risk management guidelines.
Support audit readiness through proper recordkeeping and... For full
info follow application link. We are an equal employment opportunity
employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, gender, national
origin, disability status, protected veteran status or any other
characteristic protected by law. *** APPLICATION INSTRUCTIONS:
Apply Online: ipc.us/t/BDFCB708C76C4D9D

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