Customer Service Supervisor

Wawa, Inc. • Lewisburg, PA • 16h ago

As a Customer Service Supervisor (CSS) , you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked.

What You'll Do:

Deliver outstanding customer service and resolve inquiries promptly.

Support and collaborate with leadership team to achieve store goals in sales, expenses,Associate retention and training.

Lead, motivate, and train Associates to drive sales and performance during shift.

Ensure consistent execution of customer service programs, policies, and store technology components.

Manage cash processes, inventory, vendor check-ins, and store safety.

Maintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need.

Benefits:

We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally.? At Wawa, extensive benefits are available to Wawa Associates.? These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave, and access to additional benefit and wellness programs.?

Eligibility for Wawa Benefits is defined under the terms of the plan(s)

Qualifications:

High School Diploma or GED equivalent

Must be 18+ years old with reliable transportation

Flexible availability to work various shifts, including weekends, and holidays, to meet business needs

Supervisory experience, ideally in retail or food service environments,is a plus

Strong customer service, relationship-building, and communication skills

Associates in this position have an exciting opportunity to opt into a 4-day work week, providing more time to balance what matters outside of work.

The hourly range for this position is $21.00 - $28.30 and is commensurate with position, experience and location. Associates in this position will receive a $2.00 shift differential for hours worked between 12am-6am.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com .

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Similar Jobs

Software Solutions Administrative Assistant (#5254)

CSIU • Milton, PA • 2d ago

Management & Administrative

Software Solutions Administrative Assistant: Milton, PA Full time position working as a Software Solutions Administrative Assistant for a busy Software Solutions department. Position provides comprehensive administrative...

2d ago

Go to Apply

Ag Customer Account Manager

LandPro Equipment LLC • Watsontown, PA • 4d ago

Management & Administrative

Ag Customer Account Manager Watsontown, PA ( http://maps.google.com/maps?q=141+Byers+Ln+Watsontown+PA+USA+17777 ) Apply Description Why LandPro Equipment? We're proud to be a trusted John Deere dealer serving communities...

4d ago

Go to Apply

Sales Manager Full Time

Michaels • Bloomsburg, PA • 6d ago

Management & Administrative

Store - Bloomsburg, PA The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service...

6d ago

Go to Apply

Shipping And Receiving Clerk

Aerotek • Williamsport, PA • 6d ago

Management & Administrative

Job Title: Warehouse Associate Location: Williamsport, PA Shift: 1st Shift - 7:00 AM - 3:00 PM OT starts 5:00am 2ndshift 3:00pm-11:00pm OT until 1:00am ?Pay: 1stshift $16.50/hour 2ndshift $18.15/hour Job Description: We...

6d ago

Go to Apply

Manager Marketing

Geisinger • Danville, PA • 1w ago

Management & Administrative

Job Summary Responsible for all related aspects of strategic marketing; planning, strategizing, directing and executing for assigned specific areas and initiatives, inclusive of strategic plan communications, employee an...

1w ago

Go to Apply

Customer Service Associate II

Family Dollar • Hughesville, PA • 1w ago

Management & Administrative

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting shopping experience for our...

1w ago

Go to Apply

Police Officer II

UPMC • Williamsport, PA • 1w ago

Management & Administrative

Are you a dedicated law enforcement professional who values quality and safety? Look no further! UPMC is excited to announce opportunities for Sr. Police Officer II positions at UPMC Williamsport Hospital. This position...

1w ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Watsontown, PA • 1w ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

1w ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Shamokin Dam, PA • 1w ago

Management & Administrative

1w ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Lewisburg, PA • 1w ago

Management & Administrative

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)