Administrative Support Specialist:

Milton, PA

Full-time position providing comprehensive clerical, data entry, organizational, and office support for outpatient psychological services, including the Central Susquehanna Intermediate Unit's (CSIU) Outpatient Psychological Clinic and satellite sites. This role ensures efficient operations through scheduling, documentation management, and coordination of client services, while upholding confidentiality and professional standards. The position is a critical support function within multidisciplinary teams, helping facilitate care delivery, maintain compliance with mental health and special education requirements, and serve as a welcoming first point of contact for families and stakeholders. This position will require being on-site at the CSIU Main Office, 90 Lawton Lane, Milton, PA 17847 Monday through Friday.

Areas of responsibility include:

Administrative and Program Support

Data / Information Management

Liaison Services

Hourly rate: $21.00 - 26.00 dependent on experience and education. This position works 7.5 hours per day, 260 days per school year and offers excellent benefits including medical, dental, vision insurance; retirement options including Pennsylvania Public School Employees Retirement System (PSERS) and life insurance options. To view our employee benefits information, please click here.

Education, Experience and Skills:

Minimum requirements include either:

Bachelor's degree in business, communications or a related field, and at least five (5) years of increasingly responsible full time work experience in administrative support work in a healthcare or behavioral health setting (preferred); or

Associate's degree in business, communications or a related field and eight (8) years of increasingly responsible full time work experience in administrative support work in a healthcare or behavioral health setting; or

High School Diploma / equivalent General Education Diploma (GED) with minimum 13 years of increasingly responsible full time work experience in administrative support work in a healthcare or behavioral health setting.

High proficiency using Microsoft Office Suite (Word, Excel, Outlook), Google Drive, artificial intelligence (AI) and ability to learn EHR platforms.

Excellent skills and experience with office procedures and using office equipment.

Ability to keep up-to-date technically and apply new knowledge to your job. Includes

adapting to and mastering new system applications and processes as implemented.

Knowledge and highly developed skills in business best practices, etiquette, customer service, and processes related to administrative duties.

Analytical thinking, including the ability to analyze and synthesize complex and sensitive data and information, as well as ability to plan and coordinate complex tasks.

Excellent organizational and time management skills to prioritize the task based on project deadlines.And must be able to @type accurately and maintain a high level of productivity.

Ability to work independently, maintain a high-level of confidentiality, and handle stressful or unpredictable situations.

Strong interpersonal skills and comfort working with children and families in a behavioral health setting.

Excellent verbal and written communications skills with the ability to communicate and work effectively with colleagues, co-workers, community agency personnel, and students/trainees.

Requires the ability to develop and maintain positive and collaborative relationships using tact and diplomacy and to remain calm in unpredictable situations.

Adept at using virtual meeting platforms such as Skype, Zoom and Microsoft Teams.

Maintain confidentiality regarding education programs, students and parents at all times adhering to the Federal Educational Rights and Privacy Act (FERPA) and also Health Insurance Portability and Accountability Act (HIPAA) requirements to protect participants' data.

Apply online at https://csiu.schoolspring.com/. In addition to the online application, please upload a current resume and transcript conferring degree(s). Please apply by June 22, 2026. EOE.

CSIU

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