Customer Service Representative

Robert Half • Danvers, MA • 1d ago

Description We are looking for a personable Customer Service Representative to support a Contract assignment in Danvers, Massachusetts. This position will represent the organization at a community event, welcome attendees, and create positive interactions through friendly conversation. The role focuses on engaging with visitors, asking prepared questions related to spinal and neck discomfort, and helping gather useful information in a thoughtful and approachable manner.

Responsibilities:

Welcome event attendees and create a friendly, welcoming first impression at the booth.

Start conversations with visitors and encourage participation through clear and confident communication.

Ask pre-approved questions about spinal and neck pain to collect relevant responses from the public.

Share general information about the organization's services in a courteous and engaging way.

Record attendee responses accurately and organize collected details for follow-up use.

Maintain an inviting booth presence by staying attentive, approachable, and responsive throughout the event.

Provide strong customer support by answering basic questions and directing individuals to appropriate resources when needed. Requirements - Previous customer service experience in public-facing, call center, or support-oriented environments.

Strong verbal communication skills with the ability to speak comfortably with a wide range of people.

Confidence engaging in both inbound and outbound interactions with attention to detail.

Ability to gather information accurately and document responses with attention to detail.

Comfortable standing for extended periods and working in an active event setting.

Reliable, punctual, and able to represent the organization effectively at all times.

Experience with customer support tasks such as answering questions, order entry, or general service assistance is preferred. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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