Medical Assistant Office Rep

Dignity Health • Santa Cruz, CA • 1d ago

Job Summary and Responsibilities

As our Medical Assistant, you'll keep the day running smoothly and efficiently for your patients and clinical team.This position is represented by the SEIU-UHW.

Every day, you will take the lead on proactively preparing patient charts, ensuring all information is obtained and up-to-date for those seen in our facility. You can expect to have multiple patients daily depending on the number of physicians are on-site.

To be successful in this role you, will bring enthusiasm to help others, work efficiently, and your empathy for our patients.

Consistently demonstrates customer service expectations as outlined in the Dignity Health Medical Foundation audit tools.

Consistently makes eye contact and smiles.

Demonstrates active listening with positive can do attitude.

Consistently respectful, concerned, and shows empathy.

Uses scripted greeting. "Thank you for choosing __ this is (your name) how can I help you"

Uses scripted closing at every interaction. "Is there anything else I can do for you" Over the phone and as patients leave the clinic.

Job Requirements

Required:

High school diploma (or equivalent) required

Satisfactory completion of a formal Medical Assistant program pursuant to the Division of Allied Health Professions or military training that is equivalent to an accredited Medical Assistant program (determination by Dignity Health Medical Foundation H.R. department in conjunction with the State Division of Allied Health Professions) required

Excellent interpersonal, organizational, and customer service skills required

Medical terminology, familiarity with CPT and ICD-10 coding procedures and reference tools, and pharmacology appropriate to the Medical Assistant scope of practice required

Current BLS certification required (must be certified through the American Heart Association)

Preferred:

Six (6) months of experience in an outpatient setting as a Medical Assistant preferred

Certification must be obtained through one of the private agencies approved by the Medical Board of California:

American Association of Medical Assistants (preferred)

American Medical Technologists

American Medical Certification Association

California Certifying Board of Medical Assistants

Multi-skilled Medical Certification Institute, Inc. (NCCT)

Familiarity with an electronic practice management system preferred

Where You'll Work

Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.

Dignity Health Medical Group - Dominican, a service of Dignity Health Medical Foundation, is committed to serving the continuing health care needs of Santa Cruz County. Supported by the rich community history Dominican Hospital, our doctors provide convenient, personalized care to patients throughout the region along the full continuum of care. We operate 18 clinics in Santa Cruz County and feature more than 100 providers with specialties including pediatrics, oncology and hematology, plastic and reconstructive surgery, gastroenterology, OB/GYN, urology, physical medicine and rehabilitation, and urgent care. Santa Cruz County is 70 miles south of San Francisco and boasts great surf, sandy beaches, redwood-covered mountains and more.

One Community. One Mission. One California (https://youtu.be/RrPuiSnALJY?si=pvQgPZ6ZWZM60TPV)

Pay Range

$29.46 - $33.18 /hour

We are an equal opportunity/affirmative action employer.

Similar Jobs

Senior Social Worker - HUD-VASH

Veterans Affairs, Veterans Health Administration • San Jose, CA • 1d ago

Hospital & Medical

Summary This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy an...

1d ago

Go to Apply

Activations Technician-Seasonal

Univision Communications, Inc • San Jose, CA • 2d ago

Hospital & Medical

ABOUT THE ROLE & TEAM:Activations department at TelevisaUnivision is looking for an Activations Technician to join our team! You'll support promotional initiatives for Local Media Bay Area (KDTV-14, KBRG 100.3, KSOL...

2d ago

Go to Apply

Medical Assistant - Cedar (Mountain View)

Amergis • Los Gatos, CA • 4d ago

Hospital & Medical

Amergis Healthcare Staffing is seeking a Medical Assistant responsible for performing duties under the direction of a physician to assist in the examination and treatment of patients. Minimum Requirements: High School di...

4d ago

Go to Apply

Part - Time Clinical Supervisor (BCBA)

Maxim Healthcare • San Jose, CA • 5d ago

Hospital & Medical

Maxim Healthcare is hiring a part-time Board Certified Behavior Analyst to help provide clinical oversight of clients receiving Applied Behavior Analysis services. Clinical Supervisor - Board Certified Behavior Analyst (...

5d ago

Go to Apply

CA Pharmacy Manager

CVS Health • Marina, CA • 6d ago

Hospital & Medical

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate...

6d ago

Go to Apply

Physician - Psychiatrist

Veterans Affairs, Veterans Health Administration • San Jose, CA • 6d ago

Hospital & Medical

Summary This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP applica...

6d ago

Go to Apply

Nurse Supervisor

Dignity Health • Santa Cruz, CA • 1w ago

Hospital & Medical

Job Summary and Responsibilities As our Staff RN, you will be a pivotal healthcare professional, delivering compassionate, high-quality care that truly impacts our patients' well-being and recovery. Every day you will le...

1w ago

Go to Apply

Health Care Associate II (Front Desk)

Amergis • San Jose, CA • 1w ago

Hospital & Medical

Bilingual - Spanish Preferred, Customer Focused Administrative Assistant Make a Difference in Your Community Amergis Healthcare Staffing is seeking a compassionate, organized, and customer-focused Administrative Assistan...

1w ago

Go to Apply

Technology Consulting - Microsoft Dynamics 365 Supply Chain Solution Architect - Manager

EY • San Jose, CA • 1w ago

Hospital & Medical

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY...

1w ago

Go to Apply

Registered Nurse I, Rheumatology

Sutter Health • Los Gatos, CA • 1w ago

Hospital & Medical

We are so glad you are interested in joining Sutter Health! Organization: PAMF-Palo Alto Medical Foundation CAD Position Overview: Performs routine assignments and develops competence by performing structured work assign...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)