Sr. IT Support Engineer CAD Systems

KLATencor Corporation • Ann Arbor, MI • 4h ago

Company OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/DivisionThe Information Technology (IT) group at KLA is involved in every aspect of the global business. IT's mission is to enable business growth and productivity by connecting people, process, and technology. It focuses not only on enhancing the technology that enables our business to thrive but also on how employees use and are empowered by technology. This integrated approach to customer service, creativity and technological excellence enables employee productivity, business analytics, and process excellence.

Job Description/Preferred Qualifications The Senior IT Support Engineer is responsible for providing IT support to engineers at KLA in their use of CAD and PDM systems, including Creo and Solidworks/PDM. The role encompasses tasks such as installation support, troubleshooting, training, and analyzing requirements to improve the machine design process at KLA. This role will also provide IT support through KLA's Digital Transformation and AI roadmap to implement CAD Integration with PLM, Libraries cleanup, Early BOM, AI tools and other cross-organizational work procedures.

Key Responsibilities:

Provide comprehensive support for CAD/PDM systems utilized by KLA engineers

Serve as the administrator for PDM tools

Manage projects of new CAD related tools introduction and design process efficiency improvements

Implement new CAD model templates, data cards, and workflows

Collaborate with other systems, including PLM, to ensure integration and process optimization

Minimum Qualifications

A Bachelor's degree in Mechanical Engineering or a related field

At least eight (8) years of relevant professional experience

A mechanical engineering background with a minimum of two years experience in CAD/PDM systems administration or implementation

Deep technical and application knowledge of CAD/PDM systems, specifically Creo, and Solidworks/PDM

Solid understanding of engineering processes, including Research & Development (R&D) and New Product Introduction (NPI)

Experience using AI with CAD tools and simulation is preferred, but not required

Ability to work effectively under pressure and outside of standard working hours when necessary

This position is hybrid and based at the Midwest headquarters in Ann Arbor, Michigan

Base Pay Range: $111,100.00 - $188,900.00 Annually

Primary Location: USA-MI-Ann Arbor-KLA

KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an

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