Retail Associate Manager

T-Mobile USA, Inc • Appleton, WI • 1d ago

JOB REQUIREMENTS: At T-Mobile, we invest in YOU! Our Total Rewards
Package ensures that employees get the same big love we give our
customers. All team members receive a competitive base salary and
compensation package - this is Total Rewards. Employees enjoy multiple
wealth-building opportunities through our annual stock grant, employee
stock purchase plan, 401(k), and access to free, year-round money
coaches. That\'s how we\'re UNSTOPPABLE for our employees! Job Overview
This role supports store leadership to develop and guide the retail team
in delivering customer-focused service and sales outcomes. It involves
leading team members to meet customer needs through effective coaching,
training, and operational management. The role emphasizes maintaining
store standards, product knowledge, and adherence to retail procedures
to drive performance. Success is measured by team achievement of sales
targets, customer satisfaction, and operational efficiency. The work
directly influences customer experience and contributes to the overall
financial and operational success of the retail location. Job
Responsibilities: Lead and develop retail team members to achieve sales
targets and deliver customer service excellence Coach and train staff on
product knowledge, customer interaction, and store procedures to enhance
team performance Manage store operations including visual merchandising,
plan-o-gram compliance, and maintaining store environment standards
Monitor and control store expenses, discounting, and credits to support
financial objectives Oversee customer wait times and ensure customer
needs are met through effective team coordination Stay current on
products, services, and leadership practices to serve as an expert
resource for the team Also responsible for other duties/projects as
assigned by business management as needed Education and Work Experience:
High School Diploma/GED (Required) 1 year customer service and/or sales
experience, retail environment (Preferred) Knowledge, Skills and
Abilities: Change Agility (Required) Change Management Coaching
(Required) Coaching (Required) Coaching Conversations (Required)
Communication (Required) Customer Engagement (Required) Customer
Service... For full info follow application link. EOE Statement We Take
Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal
Opportunity Employer. All decisions concerning the employment
relationship will be made without regard to age, race, color, religion,
creed, sex, sexual orientation, gender identity or expression, national
origin, marital status, veteran status, the presence of any physical or
mental disability, or any other status or characteristic protected by
federal, state, or local law. Discrimination or harassment based upon
any of these factors is wholly inconsistent with our Company values and
will not be tolerated. Furthermore, such discrimination or harassment
may violate federal, state, or local law. *** APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/0D1AA1E901EE4B8F

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