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Child Support Enforcement Technician

Carver County • Chaska, MN • 7h ago

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Child Support Enforcement Technician

Salary

$24.38 - $36.56 Hourly

Location

Chaska Government Center, MN

Job Type

Full-Time

Job Number

03153

Division

Health & Human Services

Department

Income Support-Child Support

Opening Date

07/29/2026

Closing Date

8/7/2026 4:30 PM Central

Description

Benefits

Questions

JOB SUMMARY

Under the direction of the Child Support Supervisor, the Support Enforcement Technician is responsible for gathering, examining, researching and compiling information needed to establish and enforce the financial and collection portion of court orders pertaining to child support, child care or medical obligations.

TYPICAL DUTIES AND RESPONSIBILITIES

Performs intake responsibilities and activities. Responds to walk-ins and phone inquiries from the public, citizens, payors, state agencies, attorneys or staff. Explains options available through the expedited process and collects DNA specimens.

Interviews clients to obtain information in the completion of required paperwork to open and maintain child support, medical support, spousal maintenance or child care.

Collects, analyzes and investigates the identity, location of absent parents and financial status of parties on a case. Makes telephone and written inquires to individuals and other agencies and reviews relevant case files.

Resolves, updates and reconciles accounts using departmental software. Audits and reviews case files to ensure court orders are in compliance with income withholding, child support, childcare, medical support and other requirements.

Collaborates with other state agencies to initiate legal actions and gather pertinent case information.

Collects, reconciles, and prepares vouchers for payment.

Makes referrals to and collaborates with inside/outside agencies.

Performs other comparable duties of a like or similar nature as assigned.

Monitors cases for compliance with court orders and by administrative enforcement tools set forth by Federal/State laws and County policies to enforce court actions(i.e. tax intercepts, drivers license suspension, income withholding, credit bureau reporting, FIDM, recreational license suspension, etc.).

MINIMUM QUALIFICATIONS

High school diploma or GED.

Valid driver's license or evidence of equivalent mobility.

Preferred Qualification:

A minimum of one year previous clerical experience or experience working with the public.

SCORED EXAMINATION PROCESS

All applications will be screened for minimum qualifications, scored and ranked. The highest ranked candidates meeting minimum qualifications will be recommended for the scored oral examinations (interviews). Final selection for the position will include successful completion of oral interview(s), reference checks, and background investigation.

Benefit Summary (https://www.carvercountymn.gov/home/showpublisheddocument/27207)

Do you have a high school diploma or GED?

Yes

Do you have a valid driver's license or evidence of equivalent mobility?

Yes

How many years of paid work experience do you have in an administrative assistant or clerical/customer service position?

None/Less that 1 year

1 year, less than 3 years

3 years or more

How many years of paid work experience do you have as a Child Support Enforcement Technician?

None/Less that 1 year

1 year, less than 3 years

3 years or more

Do you have experience working with paperless files/electronic records management systems?

Yes

How many years of paid work experience do you have working court orders and/or within the court system?

None/less than 1 year

1 year, less than 3 years

3 years or more

How many years of paid work experience do you have in accounts receivable and/or accounts payable?

None/less than 1 year

1 year, less than 3 years

3 years or more

Do you have professional work experience interacting with distressed customers and/or customers experiencing multiple barriers?

Yes

In the last five years, how many years of paid work experience do you have interviewing or assisting people with completing paperwork?

None/less than 1 year

1 year, less than 3 years

3 years or more

How many years of professional experience you have in working with people from diverse cultural and economic backgrounds?

None/less than 1 year

1 year, less than 3 years

3 years or more

How many years of paid work experience do you have interacting within and/or administering public assistance programs such as financial assistance, workforce, MFIP, MA or similar?

None/less than 1 year

1 year, less than 3 years

3 years or more

Required Question

Employer

Carver County

Address

600 East 4th Street

Chaska, Minnesota, 55318

Phone

952-361-1525

Website

https://www.carvercountymn.gov

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