Operations Manager

CVS Health • Waldorf, MD • 5d ago

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

Overall store management, supervision, and policy implementation

Sales and inventory management

Employee staffing, training, and development

Financial management

Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store's crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

Deductive reasoning ability, advanced analytical skills and computer skills.

Advanced communication skills, leadership, supervision, and influencing skill

Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

Experience as a retail manager or supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$20.00 - $34.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments (https://learn.bswift.com/cvshealth-mainland) .

We anticipate the application window for this opening will close on: 09/28/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.

Similar Jobs

Security Officer Unarmed Patrol Alarm Response

Allied Universal • Arlington, VA • 2h ago

Management & Administrative

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

2h ago

Go to Apply

Education Action Officer

BOOZ, ALLEN & HAMILTON, INC. • Arlington, VA • 6h ago

Management & Administrative

Education Action Officer The Opportunity: As a defense mission professional, you ask questions others don't. You understand the nuances of complex situations. You use your skills to think bigger and push further, solving...

6h ago

Go to Apply

Enterprise Operating Model Senior Manager

Accenture • Arlington, VA • 6h ago

Management & Administrative

Accenture is a leading solutions and services company that helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, brin...

6h ago

Go to Apply

Enterprise Operating Model Manager

Accenture • Arlington, VA • 7h ago

Management & Administrative

7h ago

Go to Apply

Customer Experience & Service Transformation Management Advisory Consultant

Accenture • Arlington, VA • 7h ago

Management & Administrative

We are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience plat...

7h ago

Go to Apply

HR Reinvention Consulting Senior Manager, Capital Markets

Accenture • Arlington, VA • 11h ago

Management & Administrative

11h ago

Go to Apply

STINGRAI Strategic Planner (Military Operations Analyst 3) - 29230

HII • Fort Washington, MD • 14h ago

Management & Administrative

Requisition Number: 29230 Required Travel: 11 - 25% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $82,757.00 - $125,000.00 Security Clearance: Top Secret Level of Experience: Mid HI This opportunit...

14h ago

Go to Apply

Mid-Mkt Sales Account Exec Manager- Federal LearnVantage

Accenture • Arlington, VA • 17h ago

Management & Administrative

We Are: Accenture LearnVantage is Accenture's learning and skilling business. We help organizations build the workforce capability they need to adopt innovative technologies and get full value from their transformation i...

17h ago

Go to Apply

Administrative Officer (Administrative Officer)

Justice, Bureau of Prisons/Federal Prison System • Washington, DC • 21h ago

Management & Administrative

Summary Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities. Responsibilities Functions as the office manager...

21h ago

Go to Apply

Sales Manager (Full Time)

Carter's/OshKosh • Falls Church, VA • 1d ago

Management & Administrative

If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As a Full Time Sales Manager, you will be the f...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)