Food and Beverage Supervisor

Hyatt • Nashville, TN • 2h ago

Description:

The Venue Operations Supervisor is responsible for create a positive and fun environment for the associates by leading the team to provide prompt, professional exceptional service to guests. The position will assist the Venue Operations Manager(s) with the supervision of all F&B outlets including the execution of events.

Supervise daily F&B operations, establishing and maintaining policies and procedure

Maintain floor presence during service hours, assisting with needs of the operation

Interactwithgueststo investigate and resolve complaints regarding food quality, service, or accommodations

Perform and assist in some service tasks, such as assisting guests, re-stocking, counting inventory, bussing/food running, and cashier duties when necessary

Monitoring set up and maintenance of department to ensure all side work is complete

Ensure associates are kept informed of any changes in policies or events

Ensure that department goals are communicated, understood, and met by all employees

Assist in constructive feedback conversations with associates

Responsible for engaging the guests at every table with friendly dialogue

Provide a safe working environment by ensuring compliance with safety programs and Health Department requirements

Directly working with the management team in the development, implementation, and maintenance of quality service standards

Ensuringfoodandbeverages arebeingservedinaprofessionalandtimelymanner

Assist inservicetrainingand completionofdailyshift

All othertasks anddutiesas assigned

Qualifications:

Experience working in a restaurant, F&Band supervisory experience preferred

Enjoyinteractingwithpeoplein afastpacedenvironment

Excellentorganizationalandtimemanagementskills

Knowledge ofPOS Systems (Micros Preferred), &MSOffice(Excel,PowerPointandOutlook)

Mustpossessapositiveattitude and excellenttelephoneetiquette

Mustbeabletoquicklyadapttoeffectivelyusingnewsoftware products

Mustbedependableandavailabletoworkweekends,nightsand/orholidaysbasedonbusinessdemands

Primary Location: US-TN-Nashville

Organization: Dream Nashville

Pay Basis: Hourly

Job Level: Full-time

Job: Bars/Restaurants/Outlets

Req ID: NAS002891

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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