Executive Housekeeper ($72,800 - $116,200)

Hyatt • Long Beach, CA • 1h ago

Description:

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This position reports to the hotel Rooms Director.

The Executive Housekeeper is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include staff training, inter- department communications, and staff scheduling. The Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members.

Duties include:

Responsible for short and long term planning and the management of the hotel's housekeeping operations

Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans

Solid understanding of housekeeping and laundry supplies and pars

Teach employees importance of, and how to greet guests and courteously solve guest requests

See that inspection program is consistently maintained

Assure all safety and security policies and procedures are followed

Work closely with all other Departments

Inspect some rooms daily

Experience purchasing linens and housekeeping supplies

Current on latest housekeeping and laundry technology

Work closely with vendors to assure proper pricing, delivery, and maintenance

Experience teaching, supervising, and mentoring multilingual and multicultural staff

Ensure OSHA and ADA policies are adhered to

Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpful

Insures proper staffing levels for customer service goals

Coach and counsel employees to reflect Hyatt service standards and procedures

The salary range for this position is $72,800 - $116,200 . This is the pay range for this position that Hyatt Centric The Pike Long Beach reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

Qualifications:

Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds.

4 years or more of progressive hotel Rooms Management experience (typically with Hyatt).

With opening hotels, previous hotel pre-opening experience preferred

Service oriented style with professional presentations skills

Hotel/Hospitality degree an asset

Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line

Clear concise written and verbal communication skills in English

Must be proficient in Microsoft Word and Excel

Must have excellent organizational, interpersonal and administrative skills

Primary Location: US-CA-Long Beach

Organization: Hyatt Centric The Pike Long Beach

Pay Basis: Yearly

Job Level: Full-time

Job: Housekeeping/Laundry

Req ID: LON007895

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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