Digital Account Manager, NBCU Local

NBC Universal • Chicago, IL • 2h ago

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

The Local Digital Account Manager will work with the Digital and Linear Sales teams at NBCU Local; supporting Account Executives and other key players at our stations and local sales offices to develop custom digital sales opportunities for advertisers, as well as coordinate the execution of the successful fulfillment of digital campaigns and all associated revenue.

Responsibilities:

Aid sales force in the overall RFP and pricing and planning process, including analyzing available inventory with the goal to provide sellable digital media proposals to agencies and direct advertisers

Create template media plans for both custom and off the shelf marketing ideas

Use Wide Orbit Traffic and Operative One's Finance module to book, bill, and invoice digital campaigns

Work in Operative One to book and manage digital campaign products

Manage live campaigns by monitoring pacing and delivery

Develop strategic reallocation and optimizations for live campaigns

Coordinate with AEs on development of renewal strategies based on client/program insights

Work with the traffic/operations team to schedule, traffic and implement advertising programs

Pull screenshots, provide campaign pacing and reporting updates to Sales Account Executives on all active campaigns

Deliver superior customer service by making performance recommendations and optimizations

Monitor first and/or third-party impression metrics to ensure full delivery

Actualize billing each month and work with finance to adjust billing and provide clients with accurate invoicing

Qualifications

Minimum 2-3 years of experience in digital sales support, preferably within operations org

4-year college degree or equivalent experience preferred

Familiarity with Operative One, or similar Order Management System

Familiarity with ad serving systems (FreeWheel, DFP)

Familiarity in Excel

Understanding of digital billing and invoicing

Strong analytical and interpersonal skills with ability to work independently and collaboratively

Post Sales operations expert

Excellent verbal and written communication skills

Excellent problem solving and decision-making skills

Strong organizational skills and attention to detail

Proactive and inventive

Flexible and able to quickly adapt to change

Desired Characteristics

Fluency in Excel, including building custom reports, managing/analyzing large sets of data, pivot tables, and x-lookups/v-lookups

Eligibility Requirements

Interested candidates must submit a resume/CV online to be considered for the position

Must have unrestricted work authorization to work in the United States

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