Customer Service Specialist

SHERWIN WILLIAMS CO • Stoughton, WI • 5h ago

JOB REQUIREMENTS: This position is essential to the success of our
retail stores. Customer Service Specialists work closely with wholesale
and retail customers to determine their needs, answer their questions
about Sherwin-Williams products, and recommend the right solutions.
Customer Service Specialists are also expected to promptly resolve any
customer concerns and ensure maximum client satisfaction as well as stay
up-to-date with product features and maintain the high quality and
visual standards of the products and store. Customer Service Specialists
are tasked with achieving excellent customer service, while consistently
meeting the store\'s sales goals. The individual selected for this role
will be expected to work at Store #724338, located at: 2501 Jackson St
Ste 300,Stoughton, WI 53589. This is a part-time position with a hiring
rate of \$17.02/hr. Job duties involve contact with customers, which may
include minors; and access to cash and other payment methods, electronic
equipment, personal information, store merchandise and other items of
value, and such access may be supervised or unsupervised. The Company
therefore has determined that a review of criminal history is necessary
to protect the business and its operations and reputation and is
necessary to protect the safety of the Company\'s customers, staff,
employees, vendors, contractors, and the general public. Ensure high
levels of customer satisfaction through excellent sales service Assist
customers in person and over the phone by determining needs and
presenting appropriate products and services Build productive trust
relationships with wholesale and retail customers Process sales
transactions accurately and consistently with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas Pull appropriate products
from the sales floor or warehouse Tint and mix products, as needed, to
customer specifications Stock shelves and set up displays Clean store
equipment Load/unload delivery trucks Assist in making deliveries, as
needed Maintain in-stock and presentable condition assigned areas Remain
knowledgeable on products offered and discuss available options Comply
with inventory control procedures Suggest ways to improve sales Minimum
Requirements: Must be at least eighteen (18) years of age Must... For
full info follow application link. Sherwin-Williams is proud to be an
Affirmative Action, Equal Employment Opportunity, Inclusion and
Diversity Supportive Employer. All qualified candidates will receive
consideration for employment and will not be discriminated against based
on race, color, religion, sex, sexual orientation, gender identify,
national origin, protected veteran status, disability, age, pregnancy,
genetic information, creed, marital status or any other consideration
prohibited by law or by contract. VEVRAA Federal Contractor requesting
priority referral of protected veterans. *** APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/35321BCB768C46C8

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