Bilingual Customer Service Specialist

SHERWIN WILLIAMS CO • Wisconsin Rapids, WI • 1d ago

JOB REQUIREMENTS: Customer Service Specialists work closely with
wholesale and retail customers to determine their needs, answer their
questions about Sherwin-Williams products, and recommend the right
solutions. Store associates Customer Service Specialists are also
expected to promptly resolve any customer concerns and ensure maximum
client satisfaction as well as stay up-to-date with product features and
maintain the high quality and visual standards of the products and
store. Customer Service Specialists are tasked with achieving excellent
customer service, while consistently meeting the store\'s sales goals.
Job duties involve contact with customers, which may include minors; and
access to cash and other payment methods, electronic equipment, personal
information, store merchandise and other items of value, and such access
may be supervised or unsupervised. The Company therefore has determined
that a review of criminal history is necessary to protect the business
and its operations and reputation and is necessary to protect the safety
of the Company\'s customers, staff, employees, vendors, contractors, and
the general public. The individual selected for this role will be
expected to work at Store #3519, located at: 1365 8th Street Wisconsin
Rapids, WI 54494 Part Time Role Pay starts at \$18.00 Ensure high levels
of customer satisfaction through excellent sales service Assist
customers in person and over the phone by determining needs and
presenting appropriate products and services Build productive trust
relationships with wholesale and retail customers Process sales
transactions accurately and consistent with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas Pull appropriate products
from the sales floor or warehouse Tint and mix products, as needed, to
customer specifications Stock shelves and set up displays Clean store
equipment Load/unload delivery trucks Assist in making deliveries, as
needed Maintain in-stock and presentable condition assigned areas Remain
knowledgeable on products offered and discuss available options Comply
with inventory control procedures Suggest ways to improve sales Minimum
Requirements: Must be at least eighteen (18) years of age Must be
legally authorized to work in the country of employment without
needing... For full info follow application link. Sherwin-Williams is
proud to be an Affirmative Action, Equal Employment Opportunity,
Inclusion and Diversity Supportive Employer. All qualified candidates
will receive consideration for employment and will not be discriminated
against based on race, color, religion, sex, sexual orientation, gender
identify, national origin, protected veteran status, disability, age,
pregnancy, genetic information, creed, marital status or any other
consideration prohibited by law or by contract. VEVRAA Federal
Contractor requesting priority referral of protected veterans.
*** APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/BEA4FD5EC2574A4A

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