Social Services Investigator

Otsego County • Cooperstown, NY • 3d ago

OTSEGO COUNTY HAS THE FOLLOWING VACANCY: Department of Social Services Social Services Investigator $44,711 - $52,806 LAST DAY FOR FILING: August 6, 2026 EOE

DISTINGUISHING FEATURES OF THE CLASS: This position involves research and investigation of potential resources. The work involves the establishment of lines of communications with attorneys, insurance companies and employers as well as with other professionals in the community. The incumbent in this position investigates resources available to an individual to reduce the need for assistance and/or repay assistance granted. The work includes negotiating repayment agreements with prior recipients and the processing of indigent burial applications. This position also involves investigations of potential fraud as determined by evidence obtained. The work is performed under the direction of the Sr. Social Services Investigator and the Director of Income Maintenance. Performs other related duties as required.

FULL PERFORMANCE KNOWLEDGE, SKILLS, AND ABILITIES: Good knowledge of resources available to individuals such as real property, bank accounts, insurance policies; good knowledge of legal terminology; working knowledge of federal and state social services and related laws and regulations in regard to resources; ability to be courteous yet firm with the public; ability to analyze facts obtained and use facts in making judgments regarding eligibility; ability to prepare legal documents for filing; ability to analyze facts and financial accounts and use the information to make sound judgments; ability to prepare written correspondence and reports.

MINIMUM QUALIFICATIONS: Graduation from high school or possession of a high school equivalency diploma and either: (a) Graduation from a regionally accredited or New York State registered two (2) year college with an Associate's Degree in business or finance and one (1) year of interviewing or investigating experience; OR (b) Three (3) years interviewing or investigating experience; OR (c) Three (3) years of experience in work related to gathering and reviewing financial information.

SPECIAL REQUIREMENT FOR THE ACCEPTANCE OF APPLICATIONS: A valid New York State drivers license and acceptable driving record are required at time of appointment and must be maintained during employment (Please submit a copy of your driver's license with your completed application); OR must be able to satisfy the travel requirements of the position throughout employment.

Applications available at the Otsego County Personnel/Human Resources Office, 183 Main Street, Cooperstown, NY 13326 or online at www.otsegocountyny.gov

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