Receptionist

Robert Half • Chicago, IL • 2h ago

Description We are looking for a service-oriented Receptionist to support a busy legal office. This Long-term Contract position is ideal for someone who excels at creating a positive first impression, managing client communications, and keeping schedules and records organized. The role combines front desk coordination, intake support, and administrative assistance for prospective and existing clients. Candidates who communicate confidently, stay detail-focused, and follow through consistently will thrive in this opportunity.

Responsibilities:

Welcome clients, guests, and callers with professionalism and ensure each interaction reflects a high standard of service.

Guide prospective clients through the initial intake process by collecting relevant background details and required documentation before consultations.

Arrange, update, and confirm consultation appointments while keeping calendars accurate and well-coordinated.

Manage incoming phone traffic, direct calls appropriately, and relay messages clearly and promptly.

Maintain complete and orderly client information within case management and office systems.

Provide day-to-day administrative support for front office operations, including appointment tracking and general clerical tasks.

Follow up with prospective clients who have not yet booked a meeting, using timely and courteous communication.

Support the office in meeting consultation scheduling goals while preserving a client-centered approach in every interaction. Requirements - Prior experience in an office setting such as legal, medical, financial services, or a similar environment. - Strong verbal and written communication skills with a demonstrated commitment to excellent customer service. - Proven ability to stay organized, manage details carefully, and handle multiple priorities efficiently. - Experience working with Microsoft Outlook, Word, and Excel in an administrative or front desk capacity. - Confidence using multi-line phone systems and handling a high volume of inbound calls professionally. - Ability to learn new software applications quickly; familiarity with legal case management platforms is a plus. - Dependable work habits, punctuality, and the ability to work independently while maintaining a consistent presence. - Previous exposure to legal support work, consultation scheduling, or tools such as PACER is helpful but not required.

The pay range for this position is $22 to $31. Benefits available to contract/contract professionals, include medical, vision, dental, and life and disability insurance. Hired contract/contract professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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