Front Desk Agent - Part-time - $1000 Sign-On Bonus - AC Hotel by Marriott Minneapolis Downtown

Sage Hospitality Group • Minneapolis, MN • 1h ago

Why us?

The AC Minneapolis Downtown is set to hire a full time Front Desk Agent. You will contain a creative spirit that makes this AC Marriott come to life.

AC Hotels encompass Spanish roots, European soul and a global mindset. A timelessly modern hotel at an unusually smart value lifestyle brand. The AC Hotel by Marriott Minneapolis is located in downtown Minneapolis at the intersection of 4th and Hennepin across 4th Street from the Minneapolis Public Library. This 9-story, 245-key hotel contains the AC lounge and bar, AC library, media salons, meeting space, boardroom and fitness center. The AC Hotel is also directly connected to the Minneapolis skyway system.

Job Overview

Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

Responsibilities

Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.

Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.

Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.

Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.

Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.

Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.

Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.

Maintains a friendly, cheerful and courteous demeanor at all times.

Qualifications

Education/Formal Training

High School diploma or equivalent

Experience

None required

Knowledge/Skills

Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.

Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.

Must be fluent in oral and written English.

Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to read written communiques and monochrome computer screen.

Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.

Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.

90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing.

Mobility - must be able to reach all areas of hotel to assist clients.

Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.

Environment

Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%

Benefits

Now offering a $1000 sign-on bonus!

Receive $250 after 30 days of employment, $250 after successfully completing 90 days of employment, and the remaining $500 on your one-year employment anniversary.

Eligible to enroll in medical insurance with employer covering up to 70% of premiums withwellness credit

Eligible to enroll in dental insurance with employer contribution towards premiums & visioninsurance

Eligible to participate in the Company's 401(k) program with up to 4% employer match, meetingsafe harbor requirements and no vesting period

Eligible to enroll in Health savings accounts with qualifying medical plans and receive up to $1000company contribution

Eligible to enroll in Health, Dependent and Commuter flexible spending accounts

Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplementalcoverage

Eligible to enroll for short-term and long-term disability insurance coverage

Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital IndemnityInsurance

WINFertility guidance for those enrolled in Sage medical plan

Calm Health Application Subscription

Employee assistance program

Paid time off for vacation, sick time, and holidays

Tuition Reimbursement of up to $2,000 per calendar year

Great discounts on Hotels, Restaurants, and much more

Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral

Salary

USD $19.00 - USD $19.00 /Hr.

ID: 2026-32667

Position Type: Regular Part-Time

Property : AC Hotel Minneapolis

Outlet: Not Applicable

Category: Front Desk & Guest Services

Min: USD $19.00/Hr.

Max: USD $19.00/Hr.

Address : 401 Hennepin Ave

City : Minneapolis

State : Minnesota

EOE Protected Veterans/Disability

Similar Jobs

Front Desk Supervisor - $1000 Sign-On Bonus - AC Hotel by Marriott Minneapolis Downtown

Sage Hospitality Group • Minneapolis, MN • 1h ago

Retail & Hospitality

Why us? The AC Minneapolis Downtown is set to hire a full time Front Desk Agent. You will contain a creative spirit that makes this AC Marriott come to life. AC Hotels encompass Spanish roots, European soul and a global...

1h ago

Go to Apply

Retail Color Mixer

Sherwin-Williams Company • Shakopee, MN • 9h ago

Retail & Hospitality

Job Duties The individual selected for this role will be expected to work at Store #3169, located at: 497 Marschall Rd., Shakopee, MN 55379 This is a Part-Time job Starting Pay: $16.68/hr OR based on relevant experience...

9h ago

Go to Apply

Retail Color Mixer

Sherwin-Williams Company • Minnetonka, MN • 9h ago

Retail & Hospitality

Job Duties Color Mixer Specialists tint and mix paint to customer specification. They also work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products...

9h ago

Go to Apply

Retail General Manager

Pilot Company • Inver Grove Heights, MN • 9h ago

Retail & Hospitality

Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logi...

9h ago

Go to Apply

Retail Manager - Operations

Cabela's • Woodbury, MN • 11h ago

Retail & Hospitality

POSITION SUMMARY: The Retail Manager supervises one or more of the Sales Departments within the store to include the merchandise presentation, inventory control, pricing, sales enhancements, staff selection and developme...

11h ago

Go to Apply

Account Manager, Roundel - Food & Beverage

Target • Minneapolis, MN • 11h ago

Retail & Hospitality

The pay range is $73,000.00 - $132,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addi...

11h ago

Go to Apply

2nd Shift Operations Maintenance Mechanic

The Estee Lauder Companies • Blaine, MN • 14h ago

Retail & Hospitality

The Estée Lauder Companies Inc. is one of the world's leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally...

14h ago

Go to Apply

CORPORATE KITCHEN ASSISTANT- Restaurant Staff

Infinite Campus • Blaine, MN • 18h ago

Retail & Hospitality

Job Duties TARGET HOURLY RATE: 17.06 - 24.00/hr. DOQ What will they do? The Corporate Kitchen Assistant will support the Corporate Kitchen Manager and Sous Chef in preparing and serving daily lunch for employees at the I...

18h ago

Go to Apply

Supply Chain Buyer

Robert Half • Shoreview, MN • 1d ago

Retail & Hospitality

Description We are looking for a detail-oriented Supply Chain Buyer to support procurement and materials planning activities for an engineering organization in Shoreview, Minnesota. This Long-term Contract position focus...

1d ago

Go to Apply

[Yankee Doodle] Childcare Center Float - Bilingual Spanish/English

Tierra Encantada • Eagan, MN • 1d ago

Retail & Hospitality

4130 Blackhawk Rd #140, Eagan, MN, USA | Hourly | 16.39-18.50 per hour | Full Time About Tierra Encantada Tierra Encantada, headquartered in Minneapolis, MN is the leader in Spanish immersion early education®, and pr ovi...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)