Strategic Proposal Strategy & Operations Manager

WM • Lansing, MI • 4h ago

I. Job Summary

Leads the Proposal and Contract Strategy function within the Area, driving successful municipal proposal responses, contract renewals, franchise retention, and revenue growth initiatives. Responsible for building a high-performing team that develops winning proposal strategies, enhances competitive positioning, and ensures successful execution of municipal business opportunities throughout the contract lifecycle.

II. Essential Duties and Responsibilities

Leads and develops the Area Public Sector Proposal and Contract Strategy team.

Oversees the development, coordination, and submission of RFP, RFQ, and proposal responses for multiple sales segments.

Drives proposal strategy for new business opportunities, contract renewals, and municipal growth initiatives.

Partners with Area, District, Corporate, Legal, Finance, Operations, and Pricing teams to develop competitive and differentiated proposals, processes and standards.

Identifies winning strategies and value propositions that strengthen WM's competitive position and increase proposal success rates.

Establishes proposal management processes, content libraries, best practices, and governance standards to improve efficiency and proposal quality.

Builds and maintains tools, templates, and resources that enable consistent, high-quality proposal development across the organization.

Coaches and develops team members to improve proposal writing, project management, presentation development, and strategic thinking capabilities.

Growth & Strategy

Evaluates municipal contracts, franchise agreements, and market opportunities to identify revenue growth opportunities.

Supports strategic planning efforts for Area Public Sector Services.

Develops recommendations for retention, expansion, pricing, and service enhancement strategies.

Identifies contract optimization opportunities that improve financial performance and customer value.

Collaborates with Finance and Pricing teams to support business cases, financial modeling, and municipal growth strategies.

Contract Negotiations

Understand contract negotiations and drafting of municipal contracts and amendments.

III. Qualifications

Must live and work in the U.S.

A. Required Qualifications

Bachelor's Degree or equivalent experience in Public Administration, Business Administration, or similar area of study

Master's Degree or equivalent experience in Public Administration, Business Administration, or similar area of study

7 years managing, reviewing, monitoring, and/or negotiating contracts or other similar legal documents.

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

? Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

The expected base pay range for this position across the U.S. is $96,700 - $143,750. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location.

V. Benefits

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.

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