Job Title: Engineering Administrative Assistant
Job Description
The Engineering Administrative Assistant provides technical and administrative support to the sales and engineering teams, helping customers and internal stakeholders with product information, documentation, and coordination. This role bridges technical product knowledge with strong organizational and customer service skills, supporting business development, product training, and day-to-day operations in a professional office environment.
Responsibilities
Provide accurate technical information and assistance on a broad range of products to sales representatives, customers, and internal team members.
Record and maintain detailed records of customer contacts, inquiries, issues, and resolutions in an organized and accessible manner.
Communicate proactively with engineering teams regarding potential product issues, helping to identify root causes and support timely resolution.
Create clear, user-friendly product support documentation and technical support literature for internal and external use.
Assemble and organize sales data for analytical purposes, supporting business development initiatives and decision-making.
Attend trade shows to support product demonstrations, customer engagement, and brand representation.
Occasionally visit customer sites for installations or service situations to support technical and administrative needs.
Assist in conducting product-related training sessions for sales representatives and customers, ensuring they understand product features and applications.
Support company goals and objectives by contributing to process improvements and team initiatives.
Collaborate closely with other team members on day-to-day functions, ensuring smooth coordination and communication across departments.
Accept and effectively manage additional responsibilities and special projects as assigned by leadership.
Essential Skills
Experience providing technical support or technical information to internal and external stakeholders.
Experience in agriculture or agribusiness; agricultural experience may substitute for a degree or other support experience.
Administrative support experience in a professional office environment.
Familiarity with collections and accounts receivable processes.
Exposure to or experience in manufacturing environments.
Ability to use or learn AutoCAD or similar technical drawing tools.
Strong written and verbal communication skills for creating documentation and interacting with customers and colleagues.
Ability to maintain detailed and accurate records of customer interactions and product issues.
Strong organizational skills with the ability to manage multiple tasks and priorities.
Willingness to travel occasionally for trade shows and customer visits.
Additional Skills & Qualifications
Agriculture or agribusiness experience is highly valued and can substitute for formal degree requirements.
Experience supporting sales teams with technical information and product documentation.
Comfort working with data and assembling sales information for analysis and business development.
Experience participating in or supporting product training sessions for customers or sales teams.
Interest in career growth into engineering, applications, or other technical roles within an organization.
Work Environment
This is a fully onsite office position with a consistent, structured schedule, typically 7:30 a.m. to 4:00 p.m. or 8:00 a.m. to 4:30 p.m. The role is not hybrid, and expectations around onsite presence are clear and upfront. The work takes place in a professional office environment, with access to technical tools and systems needed for product support and documentation. The position includes occasional travel to trade shows and customer sites for installations or service-related activities. Employees benefit from a stable schedule, a supportive team culture, and opportunities for upward mobility into engineering or applications roles. The organization offers attractive benefits, including free medical and dental coverage upon direct hire, and promotes a positive, growth-oriented workplace.
Job Type & Location
This is a Contract to Hire position based out of Carol Stream, IL.
Pay and Benefits
The pay range for this position is $30.00 - $38.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Carol Stream,IL.
Application Deadline
This position is anticipated to close on Aug 6, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
