Facility Account Manager

City Wide Facility Solutions • Orlando, FL • 1d ago

At City Wide Facility Solutions, we help commercial businesses maintain clean, safe, and productive environments through customized janitorial and facility maintenance solutions. As the nation's leading management company in the building maintenance industry, we serve as a single point of contact for our clients, allowing them to focus on their core business while we manage the day-to-day facility needs.

We're looking for a driven, relationship-focused Facility Solutions Manager to join our Orlando team. This is an excellent opportunity for someone who enjoys building client relationships, solving problems, managing multiple projects, and making a direct impact on customer satisfaction and business growth.

What You'll Do

As a Facility Solutions Manager, you will serve as the primary point of contact for a portfolio of commercial clients, ensuring their facilities receive exceptional service and support.

Key Responsibilities

Build and maintain strong relationships with commercial clients through regular communication and site visits.

Conduct facility inspections and ensure all services meet City Wide's quality standards.

Coordinate and manage a network of service vendors and contractors.

Proactively identify facility needs and recommend customized maintenance solutions.

Resolve service issues quickly and professionally while maintaining high customer satisfaction.

Manage multiple client accounts, projects, and priorities in a fast-paced environment.

Collaborate with internal teams and service partners to ensure seamless service delivery.

Track service performance, document inspections, and provide regular updates to clients.

Success in This Role

The ideal candidate is proactive, professional, and highly organized. You enjoy interacting with clients, solving challenges before they become problems, and taking ownership of results. You thrive in a role that combines relationship management, operations, and business development.

Why Join City Wide?

Competitive compensation package

Career growth opportunities with an industry leader

High-impact role with autonomy and responsibility

Supportive team environment

Opportunity to work with a diverse portfolio of commercial clients

Ongoing training and professional development

If you're looking for a career where you can build relationships, solve problems, and make a measurable difference every day, we'd love to hear from you.

Requirements

Preferred Qualifications

Experience in account management, facilities management, property management, operations, customer success, project management, or B2B sales.

Strong relationship-building and customer service skills.

Ability to manage multiple projects and deadlines simultaneously.

Excellent communication, problem-solving, and organizational abilities.

Comfortable working independently and making decisions in the field.

Proficiency with technology, CRM systems, and Microsoft Office applications.

Valid driver's license and ability to travel locally throughout the Greater Orlando area.

Benefits

City Wide offers a competitive compensation and benefits package, to include medical benefits and 401k.

Comprehensive Training Program

Vehicle mileage allowance

Holidays & 2 weeks PTO

Company laptop

Similar Jobs

Customer Service Associate

The Hertz Corporation • Orlando, FL • 7h ago

Management & Administrative

The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible...

7h ago

Go to Apply

Customer Service - Self Storage Manager

Public Storage • Kissimmee, FL • 7h ago

Management & Administrative

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules betwee...

7h ago

Go to Apply

Customer Service - Self Storage Manager

Public Storage • Apopka, FL • 7h ago

Management & Administrative

7h ago

Go to Apply

Customer Service - Self Storage Manager

Public Storage • Orlando, FL • 7h ago

Management & Administrative

7h ago

Go to Apply

Customer Service - Self Storage Manager

Public Storage • Forest City, FL • 7h ago

Management & Administrative

7h ago

Go to Apply

Customer Service - Self Storage Manager

Public Storage • Altamonte Springs, FL • 7h ago

Management & Administrative

7h ago

Go to Apply

Customer Service Representative

U-Haul • Kissimmee, FL • 7h ago

Management & Administrative

Location: 2629 E Irlo Bronson Memorial Hwy, Kissimmee, Florida 34744 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Cus...

7h ago

Go to Apply

Customer Service Representative

TEKsystems • Orlando, FL • 7h ago

Management & Administrative

NOW HIRING 100% REMOTE CALL CENTER AGENTS (LOCATED IN EST OR CST ONLY) Must have flexible availability between 6a-8p EST and to work on weekends as needed. No exceptions. Description: As a Customer Service Representative...

7h ago

Go to Apply

Student Trainee (Clerical)

Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys • Orlando, FL • 11h ago

Management & Administrative

Summary Preferred Criteria: We are seeking student interns who have at least 2 years of education remaining, and who can commit to working a minimum of 20 hours per week, during normal business hours. For more informatio...

11h ago

Go to Apply

Customer Service Representative III

Serco • Orlando, FL • 11h ago

Management & Administrative

Position Description & Qualifications If you love a high energy and fast-paced environment - Serco has a great opportunity for you! The Customer Service Representative will be on a dynamic team, supporting customers...

11h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)