Who We Are:
Guest Worldwide is a global collective of dynamic, industry-leading companies with more than 40 years of unparalleled experience serving the unique needs of diverse markets in every corner of the world. From providing full-spectrum hospitality and distribution solutions at Guest Supply® and manufacturing award-winning personal care amenities at Gilchrist & Soames, to manufacturing versatile and innovative product assortments that create smarter textile solutions at Manchester Mills, we're proud to provide products to more than 25,000 hotels in over 100 countries. Guest Worldwide is a wholly owned subsidiary of Sysco - an industry leading, global food and beverage distribution company, employing thousands of employees worldwide and home to the 13th largest sales organization in the world. Learn more by visiting www.guestworldwide.com
JOB SUMMARY
The District Sales Manager (DSM) is responsible for all sales activities within the district. Overseeing the development and performance of all Sales Consultants, ensuring clear understanding of the company vision and mission statement. This position staffs and directs Sales Consultants (SCs) as direct reports. The DSM provides leadership, strategic planning, training and monitoring for all sales activities to ensure the district achieves maximum profitability and growth in line with the company vision and goals. This leader establishes plans and jointly builds strategies with their direct superior (herein known as Senior Sales Leader) to increase sales revenues from current clients and new client acquisitions. This role requires participation in major client presentations and discussions to ensure best in class customer service.
RESPONSIBILITIES
Work directly with the SCs in the field and virtualy by assisting on sales calls while providing constructive feedback to further develop the skill sets of each SC interacting with customer as needed.
Provide leadership, strategic planning, and monitors all sales activities to ensure the district organization achieves maximum profitability and growth in line with the company vision and goals.
Work with all operating divisions that support the sales organization to create and ensure a collaborative work environment, to include but not limited to the following: credit and collections, purchasing, distribution, customer service, FF&E, National Accounts, Business Development, Vendors, etc. as needed to ensure customer satisfaction.
Recruit, select, train, assign territories, schedule individual time, coach, counsel, and implement corrective action (if necessary) for employees in assigned territories.
Establish sales objectives by forecasting and developing annual sales quotas for district and territories. Work closely with SCs to project expected sales volume and profit for existing and new properties. Ensure that plans are followed by SCs to ensure all goals are met.
Other duties as assigned and/or necessary.
QUALIFICATIONS
Education
Bachelor's degree in business or related field and/or equivalent work experience preferred
Experience
3-5 years of experience successfully growing profitable sales in the B2B market segment preferred.
2-3 years field and/or virtual sales experience.
Experience with managing a remote sales team preferred.
Professional Skills
Excellent interpersonal communication skills (verbal and written. Ability to effectively present information and respond to questions from suppliers, customers, management, and inter-department staff. Capable of collaborating with internal staff from other departments in a proactive and constructive manner.
Excellent listening, presentation, negotiation and closing skills.
Strong leadership skills: the ability to coach, counsel, develop and direct individuals and teams. Lead team discussions and meetings. Understands team dynamics and works well within a team structure. Delegates responsibilities effectively. Recognizes and acknowledges the value others bring to the organization. Exhibits an elevated level of trust and accountability.
Lead SCs to win new business, grow existing business and minimize loss of existing business.
A mastery of organizational and project management skills, including the ability to plan, prioritize and execute multiple initiatives/deadlines autonomously and shift priorities, as necessary. Able to manage large, complex projects. Uses time effectively.
Strong organizational and project management skills, attention to detail and accuracy.
Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions.
Displays willingness to make decisions. Exhibits sound and accurate judgment. Makes timely decisions.
Ability to understand and execute all relevant policies and procedures in a consistent, timely and objective manner.
Strong understanding of financial concepts (including pricing and forecasting).
Computer literacy that includes maintaining a customer database, Internet navigation and use of Microsoft Office (Word, Excel, PowerPoint, Access and Outlook) as well as a willingness to become proficient using prescribed sales technology and software (i.e. Phocas, GForce, Salesforce.com and PeopleSoft).
Physical Demands & Work Environment
District Sales Manager work from a remote home-based office.
While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds.
This management position could require travel to and from SCs, customers and prospects in the assigned District as needed.
Overnight travel is required as deemed necessary to attend company events, district meetings, training sessions, vendor fairs and client appointments.
May be required to utilize personal vehicle for business travel that may result in extended periods of sitting. Must maintain a valid driver license with a driving record that meets Company minimum standards for travel throughout assigned district to service customers and call upon prospects. Must meet and maintain current automobile insurance coverage as set forth by Sysco.
If working remote, must have required software to ensure timely communications and have a dedicated workspace free of any distractions and participate in customer or conference calls in a business-friendly environment.
This position may require evening and weekend work depending on customer needs.
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
