Manager, Enterprise Capital Planning & Operations
New York, NY, United States(Hybrid)
Job Description
Global Real Estate and Workplace Experience (GREWE) is a global team at American Express (Amex) responsible for the full lifecycle of planning, execution, and operations of Amex real estate. GREWE supports over 75,000 Amex colleagues and contractors in over eight million square feet of property located in over 50 countries. Our purpose is to provide the world's best workplace experience at a competitive cost, for every colleague, at every site, every day. Within GREWE, The Strategy & Analytics Team serves as the central hub for GREWE's end-to-end planning, strategy, analytics, reporting, insights and governance - driving long-range, capital, and workforce planning across the enterprise.
As Manager, Enterprise Capital Planning & Operations , you will orchestrate the end-to-end capital management process for GREWE-setting the agenda, defining day-to-day operations, facilitating long-range planning, and building the intake, governance, and reporting infrastructure that enables consistent enterprise capital management across all regions and functions. The ideal candidate combines strong program management and operational leadership skills with deep expertise in corporate real estate capital planning. They are equally comfortable building processes, driving governance, influencing stakeholders, and performing detailed financial analysis.
Responsibilities
Capital Planning & Strategy
Own the strategy, development, and execution of GREWE's multi-year capital investment plan in alignment with the Long Range Plan (LRP) and company planning timelines.
Document, develop, and communicate clear capital planning processes - including intake, approvals, change logs, reporting, etc. Derive insights from portfolio performance and opportunities to prioritize and effectively manage the capital budget.
Enable a Capital 'community of practice' and serve as primary liaison across Design & Construction (D&C), Facility Management, Finance, Controllership, Portfolio & Metro Strategy, Technology/Digital Workplace, and GREWE Leadership.
Process, Tooling & Enablement
Lead day-to-day capital management process & operations - driving execution, governance, efficiency and consistency across the real estate portfolio.
Own and evolve the capital tooling ecosystem, ensuring alignment across TM1, IWMS, Oracle, and Fixed Asset reporting platforms. Provide business and subject matter expert support for tooling and technical roadmaps evolution.
Lead change management efforts to drive adoption of capital processes, tools, training programs, and governance standards.
Reporting, KPIs & Operational Excellence
Develop, maintain, and govern the GREWE Capital Project Playbook and end-to-end Capital Process documentation; deliver analytics and reporting across capital investments, depreciation, project budgets, CBA analysis, and project due diligence.
Standardize processes to improve operational consistency, execution efficiency, and governance compliance; maintain historical capital project data, supporting documentation, and reporting records as the system of record.
Serve as governance and controls lead for global capital project management - owning SOPs, RACI, process documentation, and compliance activities (PRSA, OREs, etc.).
Accountable for quarterly KPI reporting, governance reporting, workflow management, and controls management - defining core metrics and performance measurements to track operational and financial effectiveness.
In partnership with Financial and D&C teams, improve capital forecasting, budgeting utilization, cost-benefit analyses, operational efficiency, reporting consistency, and project governance.
Qualifications
5+ years of experience in or across Capital Planning, Financial Planning & Analysis (FP&A), Corporate Real Estate, Strategic Planning, Program Management, Change Management, Design & Construction, or other related disciplines.
Proven program management skillset, with the ability to develop and optimize business processes, operating models, drive roadmaps/timelines, manage risks, and deliver results across a complex, matrixed organization.
Strong financial acumen with expertise in capital planning, budgeting, forecasting, depreciation, cost-benefit analysis, and investment decision-making.
Advanced analytical and problem-solving capabilities, including financial modeling, scenario planning, forecasting, and data-driven decision-making.
Exceptional executive communication and storytelling skills, with the ability to synthesize complex information into clear recommendations and actionable insights.
Demonstrated ability to influence stakeholders across all levels of the organization and build strong partnerships across Finance, Operations, Technology, and business teams.
Comfortable navigating ambiguity, creating structure from white space, and driving a roadmap of continuous improvement
Experience leveraging AI-enabled tools (e.g., Copilot, ChatGPT, Claude Code) to enhance productivity, insight generation, reporting, and operational efficiency.
Experience with enterprise planning, financial planning, and project management platforms preferred (e.g., TM1, Oracle, IWMS/TRIRIGA, Power BI, Excel).
Self-starter with a positive attitude, and a sense of humor!
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site (https://www.americanexpress.com/en-us/colleagues/benefits) .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.?
Job Info
Job Identification 26011370
Job Category Project Management
Posting Date 07/22/2026, 04:16 PM
Apply Before 08/05/2026, 04:00 AM
Job Schedule Full time
Locations AMEX World Financial Center, New York, NY, 10285, US(Hybrid)
Salary Range $89250 - $150250 annually + bonus + benefits
Career Area Corporate Functions
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