Analyst-Operations Risk Management
Sandy, UT, United States
Phoenix, AZ, United States
(Hybrid)
Job Description
The Global Risk & Compliance (GRC) organization serves as American Express' independent risk management function. GRC maintains the enterprise risk framework, provides oversight and challenge, and monitors key risks. By embedding risk discipline into strategy and operations, GRC enables responsible growth, innovation, and long-term value creation while protecting customers and shareholders.
The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the company, and oversees risk ownership throughout business units, products, and processes.
Responsibilities
Support the day-to-day internal and external exam management process, working across enterprise functions
Track resolution of requests and ensure that significant risks and issues are appropriate and escalated in a timely manner
Partner with ORM teams and advise on responses to exam & audit inquiries
Develop and maintain systems and processes to ensure consistent and efficient exam responses across the business unit
Review and enforce compliance with enterprise policies
Help prepare and present materials to ORM leadership and the Operational Risk Management Committee regarding audit and regulatory initiatives
Qualifications
2+ years in a risk management function (e.g., audit, compliance, operations, credit, etc.)
Understanding of critical operational risk management lifecycle activities
Excellent project management skills with a track record of developing end-to-end risk management processes
Strong communication and interpersonal skills
Strong analytical and problem-solving skills, with an ability to analyze data, identify trends and evaluate risk scenarios effectively
Proficiency in SQL, python, and Archer/Tableau database queries preferred
Experience supporting risk exam management processes preferred
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site (https://www.americanexpress.com/en-us/colleagues/benefits) .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.?
Job Info
Job Identification 26011421
Job Category Risk
Posting Date 07/22/2026, 05:28 PM
Apply Before 07/29/2026, 05:00 AM
Degree Level Bachelor's Degree
Job Schedule Full time
Locations 115 West Towne Ridge Parkway, Sandy, UT, 84070, USAMEX 18850 N 56th Street Building 3, Phoenix, AZ, 85054, US(Hybrid)
Salary Range $65500 - $102500 annually + bonus + benefits
Career Area Analytics & Risk Management
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