Job Posting End Date
07-31-2026
Please note the job posting will close on the day before the posting end date.
Job Summary
Responsible for performing administrative support duties within the assigned area. Responsibilities are specific to the organizational unit (i.e. region, district, department, plant, etc.)
Job Description
Note: This position is posted at multiple grade levels and offers a range of opportunities for advancement. The minimum qualifications outlined below apply to the Administrative Assistant Associate level, with increased educational, skill, experience and certification requirements for higher level Administrative Assistants.
What You'll Do:
Essential Job Functions & Tasks
Major responsibilities:
Under immediate supervision, perform basic administrative duties
Follow well-defined, standard procedures
Prepare documents, reports, and spreadsheets as needed to support the business unit.
Maintain files and calendars as needed.
Utilize Microsoft Outlook, Excel, Word, and PowerPoint as well as other department software/systems as needed.
Communication and interpersonal skills:
Listens to and understands written and verbal instruction
Communicates effectively with co-workers and other employees and customers
Work effectively and productively with others
Actively helps others with assignments as necessary to maintain department productivity.
Customer focus:
Answer customer questions and refers questions to others as needed
Actively learns the function of the department to assist customers more effectively
Exhibits concern and sensitivity to others
Problem solving and initiative:
Applies basic education and training in job responsibilities and assignments
Asks questions when unsure of how to handle an assignment
Demonstrates ability and initiative to handle assignments beyond the routine.
What We're Looking For:
Education
High school diploma or GED
Work Experience
One (1) year of administrative work experience
Demonstrated computer proficiency including the use of Microsoft Office Products.
Must possess the ability to organize data and processes and communicate effectively, both orally and in writing.
Displays good analytical and problem-solving skills.
Preferred Experience
Experience with Accounts Payable (AP) and Accounts Receivable (AR) is preferred.
Administrative Assistant
What You'll Do:
Essential Job Functions & Tasks
Major responsibilities:
Perform basic, routine administrative duties, following well defined, standard procedures
Assist with document processing
Assist in compiling special reports and requesting information from other areas
Assist in filing and retrieval of information in both hard copy and electronic formats
Answer telephone and take messages
Communicate via electronic mail as necessary
Receive and distribute incoming and outgoing mail
Use computer keyboard to enter data, perform calculations and/or retrieve information
Operate a wide variety of electronic and mechanical office equipment
Communication and interpersonal skills:
Listens to and understands written and verbal instruction
Communicate effectively with co-workers and other employees and/or customers outside work area
Answers phone calls clearly and with a friendly, helpful tone
Records messages accurately with appropriate information
Works effectively and productively with others
Actively helps others with assignments as necessary to maintain department productivity.
Customer focus:
Answers customer questions, but knows when appropriate to refer questions or issues to others
Actively learns the function of the department and responsibility for each employee to assist customers more effectively
Exhibits concern and sensitivity to others.
Problem solving and initiative:
Applies basic education and training in job responsibilities and assignments
Ask questions when unsure of how to handle an assignment
Demonstrates ability and initiative to handle assignments beyond the basic, routine level.
What We're Looking For:
Education
High school diploma or GED
Work Experience
Six-nine months of post-high school experience in learning and utilizing administrative office procedures, practices and equipment (i.e. business English, grammar, spelling, punctuation, letter writing, telephone technique) desirable.
Must possess the ability to organize data and processes and communicate effectively, both orally and in writing.
Displays good analytical and problem-solving skills
Demonstrated proficiency with computers and the use of office-oriented software products
Preferred Experience
Experience with Accounts Payable (AP) and Accounts Receivable (AR) is preferred.
What You'll Get:
Standard base pay is:
Administrative Assistant Associate - $18.87 - $23.59 /hr.
Administrative Assistant - $22.14 - $27.67 /hr.
In addition to competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.
Where Putting the Customer First Powers Everything We Do
At AEP, we're more than just an energy company - we're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!
Compensation Data
Compensation Grade:
SP20-002
Compensation Range:
$18.87 - $27.67
The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.
