Account Manager

Robert Half • Charlotte, NC • 1d ago

Description We are looking for an Account Manager to support a growing entertainment-focused business serving national brands and venue partners in Charlotte, North Carolina. This Long-term Contract position centers on strengthening existing client partnerships, expanding revenue within established accounts, and ensuring customers receive responsive, high-quality service. The role is ideal for someone who enjoys balancing relationship management with strategic account development in a business that works across movie theaters and family entertainment centers.

Responsibilities:

Manage a portfolio of existing customer accounts, acting as the primary point of contact for day-to-day relationship support and long-term partnership development.

Expand business within current accounts by uncovering opportunities for additional product placement, broader customer adoption, and increased sales volume.

Build strong connections with buyers and key stakeholders across theater chains and entertainment venues to support retention and long-range growth.

Review account activity, customer feedback, and sales patterns to identify needs early and recommend solutions that improve performance.

Partner with suppliers and internal colleagues to help coordinate service, product availability, and order follow-through for assigned accounts.

Represent the organization at trade shows, client meetings, and industry events to maintain visibility and strengthen customer engagement.

Maintain regular communication with national accounts while balancing a work schedule that includes limited in-office presence and occasional travel.

Contribute to additional business opportunities when appropriate by developing new relationships within the entertainment channel. Requirements - Proven experience in account management, customer retention, or sales growth within a B2B environment.

Ability to build trust with clients and maintain strong client relationships across multiple accounts.

Demonstrated success growing revenue within existing accounts through cross-selling, upselling, or account expansion strategies.

Strong communication and organizational skills with the ability to manage a large book of business effectively.

Comfortable working with inbound account needs while identifying practical opportunities for increased sales.

Willingness to attend customer meetings, trade events, and occasional travel as part of the role.

Ability to work in a hybrid arrangement with some time in the office.

Background in inside sales or account-based sales support is preferred. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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