CLERK/RECEP

Dignity Health • Santa Maria, CA • 6d ago

Job Summary and Responsibilities

As our Clinic Clerk, you will be the welcoming face and organizational hub of our clinic, ensuring a seamless and positive experience for every patient.

Every day, you will expertly manage patient registration and scheduling, efficiently process patient flow, address billing inquiries, and provide essential clerical support. You'll maintain strict confidentiality, handle financial transactions securely, and remain vigilant for any patient needs, all while contributing to a smooth, on-schedule operation.

To be successful in this role, you will possess exceptional organizational skills, a customer-centric approach, meticulous attention to detail, and a proactive ability to manage a fast-paced environment while upholding the highest standards of confidentiality and efficiency.

Job Specific Skills and Functions Demonstrates comprehensive knowledge of third-party payor (HMO, PPO, EPO, government programs, etc.). Obtains required authorizations for all exams upon scheduling and/or registering. Processes TARs when necessary. Enters the correct order under the order entry module. Ensures that all orders have correlating diagnoses and notifies the technologists of phone report exams and STAT cases. Accepts payments and sets up payment arrangement contracts. Processes all subpoenas and requests from insurance companies, attorneys and attorney services. Ensures processing fee and patient authorization has been obtained. Separates and distributes all cardiovascular reports in order of priority, facilitating patient care. Separates and distributes all Marian Breast Imaging Center reports in order of priority, facilitating patient care. Demonstrates and maintains a working knowledge of current registration process. Communicates accurate information to the film library and gathers proper information from the physician's office regarding the release of medical records.

Department Support: Inventories office supplies and orders in a cost-effective manner. Keeps the office well-stocked with forms and form packets made for special exams.

General Reception and Support: Greets people professionally; uses professional telephone techniques; demonstrates good communication skills. Schedules appointments on seven different modalities of Imaging Services and educates patients with instructions and preparation material concerning the exam.

Compliance with policy and procedures: Complies with safety, infection control, Dignity Health Integrity Program, and other organizational policies (90-day evals- department specific orientation checklists completed; annual evals -annual competency checklists completed). Complies with the organization's dress code. Arrives at work on time, as defined by the Attendance and Timeliness Policy. Attends work consistently, as defined by the Attendance and Timeliness Policy. Follows all hospital policies on credit card handling procedures and treats all credit card information as HIPAA protected and confidential; only accessing a single credit card payment at a time.

Other Staff Responsibilities: Actively supports the organization's mission, philosophy and strategic plan. Demonstrates good time management and priority setting.

Job Requirements

Required

Other Completion of a medical terminology class or equivalent work experience., upon hire and

Previous clerical experience in a medicalsetting, including telephone and typingskills, or other medical billing experience isneeded.

None, upon hire

Where You'll Work

Founded in 1940, Dignity Health - Marian Regional Medical Center is a 191-bed, acute care, nonprofit hospital located in Santa Maria, California. Serving over 250,000 patients annually, the hospital offers a full complement of services including Level II Trauma Center, Level III NICU, cancer care, orthopedics, and stroke care. Additionally, Marian Regional Medical Center has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation. It is a Joint Commission-certified Primary Stroke Center, and the only healthcare facility on the Central Coast to offer ECMO.

One Community. One Mission. One California (https://youtu.be/RrPuiSnALJY?si=pvQgPZ6ZWZM60TPV)

Pay Range

$25.00 - $31.40 /hour

We are an equal opportunity/affirmative action employer.

Similar Jobs

Correctional Treatment Specialist (Case Manager)

Justice, Bureau of Prisons/Federal Prison System • Lompoc, CA • 2d ago

Management & Administrative

Summary Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities. Responsibilities Independently conducts group gu...

2d ago

Go to Apply

Call Center Rep

Dignity Health • Santa Maria, CA • 1w ago

Management & Administrative

Job Summary and Responsibilities As our Call Center Representative, you will help callers resolve inquiries efficiently so they receive exceptional support. Every day you will expertly manage high-volume calls, actively...

1w ago

Go to Apply

Call Center Rep

Dignity Health • Santa Maria, CA • 1w ago

Management & Administrative

1w ago

Go to Apply

Off Premise Sales Account Manager

Reyes Holdings • Santa Maria, CA • 1w ago

Management & Administrative

Position Responsibilities: Achieve sales goals within assigned timeframes that meet monthly business objectives while actively acquiring new business and maintaining established distribution Accomplish timely and product...

1w ago

Go to Apply

RN Case Manager

Lompoc Valley Medical Center • Lompoc, CA • 3w ago

Management & Administrative

Salary Range: $52.73 - $72.70 Pay rates are determined based on experience and internal equity. Position Summary: Reports to the CCC Administrator Deliver utilization management services and social service activities wit...

3w ago

Go to Apply

Third Party Developer (TPD) Lead Project Manager

Amentum • Lompoc, CA • 3w ago

Management & Administrative

Amentum is seeking a Third-Party Developer Project Manager for the Space Force Range Contract Typical Duties Develop project definition/acquisition documentation (RFP, SOW/SOO, CDRLs, schedules, cost estimates, etc.) and...

3w ago

Go to Apply

Third Party Developer (TPD) Lead Project Manager

Amentum • Lompoc, CA • 3w ago

Management & Administrative

Amentum is seeking a Third-Party Developer (TDP) Lead Project Manager for the Space Force Range Contract Typical Duties Develop project definition/acquisition documentation (RFP, SOW/SOO, CDRLs, schedules, cost estimates...

3w ago

Go to Apply

Information Technology Assurance Specialist

ManTech • Lompoc, CA • 5h ago

IT & Engineering

MANTECH seeks a motivated, career and customer-oriented Information Technology/Assurance Specialist - I to join our team at Vandenberg Space Force Base in Lompoc, CA . This role supports Special Access Programs (SAPs) wi...

5h ago

Go to Apply

Behavior Technician - 2026/27 School Year

Amergis • Santa Maria, CA • 2d ago

IT & Engineering

NOW HIRING: Behavior Tech 2026-2027 School Year/ Santa Maria, CA Amergis Staffing is currently seeking Behavior Tech for the 2026/27 school year in the Santa Maria, CA area. Position Details: Must have at least 6 months...

2d ago

Go to Apply

Materials Handler Supervisor (Warehouse Worker Foreman)

Justice, Bureau of Prisons/Federal Prison System • Lompoc, CA • 2d ago

Manufacturing & Warehouse

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)