Position Description & Qualifications
Construction Change Manager -
Project: United States Army Corps of Engineers support at Pituffik Space Base, Greenland
We are seeking a highly organized and technically skilled Change Manager to support a large construction project by leading the change order process from identification through closeout. This role provides technical, contractual, cost, and schedule analysis to field personnel, project leadership, subcontractors, and client representatives to ensure changes are properly evaluated, documented, tracked, approved, and implemented.
The Change Manager will help protect project scope, budget, schedule, quality, and contractual compliance by maintaining disciplined change control procedures, clear documentation, timely communication, and accurate reporting across the project team. The person will perform a significant amount of work on location at Pituffik Space Base, Greenland, up to 50%.
Key Responsibilities:
Change Management and Governance
Lead end-to-end change lifecycle: Manage the complete change process from identification and evaluation through approval, implementation, and closeout.
Enforce governance: Establish and maintain project change control procedures that align with contract requirements and client expectations.
Manage the change log: Maintain a centralized tracking log for all change statuses, financial exposure, schedule impacts, and approvals.
Streamline review cycles: Coordinate timely change reviews and decisions across engineering, procurement, construction, and client teams.
Integrate approved changes: Communicate approved updates to the project team and ensure seamless integration into baseline scope, budget, and schedules.
Commercial, Cost & Schedule Impact Management
Validate change pricing: Partner with project controls and finance to evaluate labor, material, equipment costs, markups, and time-related impacts.
Quantify project impacts: Assess cost and schedule variances driven by design changes, differing site conditions, delays, acceleration, and scope gaps.
Integrate schedule adjustments: Support schedule impact analyses and ensure approved changes are integrated into project baselines and forecasts.
Stakeholder & Contractor Management
Act as primary liaison: Serve as the central point of contact for change-related matters across PMO, field teams, subcontractors, leadership, and contracts.
Assist negotiations: Lead alignment meetings and participate in negotiation sessions to resolve change orders timely and equitably.
Advise project leadership: Provide clear recommendations regarding entitlement, commercial exposure, schedule risk, and negotiation strategies.
Enforce compliance: Promote disciplined communication and documentation practices to minimize project risk and ambiguity.
Claims & Dispute Support
Resolve construction claims: Support the evaluation, negotiation, and resolution of claims, disputed changes, and requests for equitable adjustment (REAs).
Build defense documentation: Compile contemporaneous records, cost data, and timeline analyses to support or defend the project's contractual positions.
Develop settlement positions: Coordinate with contracts, legal and technical experts to draft fact-based positions and dispute settlement recommendations.
Reporting and Process Improvement
Develop regular reports and dashboards summarizing change order status, pending approvals, aging items, financial exposure, schedule impact, cycle times, and key risks.
Identify process improvements and lessons learned to improve change identification, documentation quality, and approval cycle time.
Key Skills and Competencies
Excellent communication, negotiation, facilitation, and stakeholder management skills.
Strong organizational discipline with the ability to maintain accurate records, manage competing priorities, and work effectively under schedule pressure.
Able to maintain motivation and work discipline in austere arctic conditions.
Develop positive and collaborative relationships with co-workers, sub-contractors, and government customers.
Ability to work in a fast-paced, team focused environment. This position will be required to extensively collaborate within a multifunctional team.
To be Successful in this role, you will have:
Bachelor's degree in construction management, engineering, or a related field
In lieu of degree, a HS Diploma/GED and 4 additional years of experience will be accepted.
10 years of direct experience in construction contract administration, change management, project controls, or related project delivery roles.
5 years of EMP/ HEMP experience in the DoD industry for MIL-STD-188-125-1 , -1A, -2.
Ability to read and interpret construction drawings, specifications, statements of work, contract clauses, change provisions, field reports, and critical path schedules.
Working knowledge of Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
Ability to work extended field shifts, walk active construction sites, document field conditions, and lift up to 50 pounds as required.
Ability to interpret Microsoft Project and P6 project scheduling outputs.
The ability to travel up to 50%
The ability to obtain DOW Secret security clearance
Additional Desired Skills and Experience:
Experience supporting federal, USACE, Department of Defense, or other government construction programs.
Familiarity with RMS and USACE construction management processes.
Professional certification such as PMP, CCM, or equivalent.
Current DOW Secret security clearance.
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Pay Transparency
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract @type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.
Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):
Medical, dental, and vision insurance
Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
401(k) plan that includes employer matching funds
Tuition reimbursement program
Life insurance and disability coverage
Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Employee Assistance Plan
To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us .
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .
