OIEC - Administrative Assistant to First Responder

OFFICE OF INJURED EMPLOYEE COUNSEL • Weslaco, TX • 1h ago

Please paste the following URL into a browser to view the entire job posting on the CAPPS Careers page.https://erphcmprd.cpa.texas.gov/psp/candidateportal/EMPLOYEE/HRMS/c/HRSHRAMFL.HRSCGSEARCHFL.GBL?Page=HRSAPPJBPSTFLandAction=UandFOCUS=ApplicantandSiteId=1andJobOpeningId=100768andPostingSeq=1Agency InformationDo you have a passion for public service and enjoy making a difference? Don't miss out on this opportunity. The Office of Injured Employee Counsel (OIEC) is hiring! Apply now if you're looking for a rewarding career in public service.You'll love the Benefits of Working at OIEC:96 hours of accrued vacation a year96 hours of accrued sick leave a year20+ holidays every yearCareer advancement opportunitiesFree parkingFree comprehensive medical insurance for full-time employees and 50% off premium costs for dependents (state pays other 50%)Public Service Loan Forgiveness programOIEC is the state agency that helps injured employees with their Texas workers' compensation claims. The agency assists, educates, and advocates on their behalf. OIEC provides services in 20 offices across the state. Agency services include advocacy, customer service, and dispute assistance through OIEC's Ombudsman Program.Job DescriptionOIEC - Administrative Assistant to First Responder Unit (Admin Asst III) - WeslacoThe administrative assistant to the First Responder Unit works out of the Weslaco office and performs complex administrative and technical support for the First Responder Unit Manager. The unit consists of ombudsmen and customer support staff. May act as unit customer support specialist (CSS). We are looking for someone who is a stellar, self-starter who knows how to prioritize and organize work and see projects through to completion. Must be positive, detail oriented, impartial and maintain confidentiality. Works under general supervision with moderate latitude for the use of initiative and independent judgment. Travel Required: 5% Essential Job DutiesThis position:acts as point of contact for travel for the unitprovides assistance on the leave accounting system (CAPPS)maintains the unit Ombudsmen calendars (Outlook and Compass)ensures unit coveragemonitors DTS (dispute tracking spreadsheet)coordinates team building for the unitdevelops and maintains filing systemsprovides internal communication to unit staffprovides back-up on the scheduling function and back-up to monitoring the queuemay perform CSS duties: assists injured employees; provides preliminary information and general assistance; documents all customer contact; reviews/logs receipt of forms, incoming mail and faxes; prepares correspondence letters, memorandums, claim folders and reports for the ombudsmen;and schedules hearings and meetings for ombudsmen and maintains a docket calendar QualificationsThis position requires:graduation from high school or equivalenteighteen months full-time experience performing administrative/clerical worknote: college hours in course work relevant to position may be substituted for experience on a year-for-year basisAdditionally, preferences for this job are:two years administrative assistance experiencecollege educationworkers' compensation experiencebilingual in English and Spanish language skills (oral and written)Candidate must reside in Texas or be able to relocate to Texas by the start date.OIEC does not sponsor or assume sponsorship of an employment visa.Knowledge/Skills/AbilitiesThis position requires demonstrated knowledge of:use of software applications, including Microsoft Word and Outlook This position requires demonstrated skill in:attention to detailhandling and solving problemsdata entry and retrievalrecords maintenance principles and practicesuse of correct grammar, punctuation, and spelling This position requires the demonstrated ability to:maintain confidentialityremain impartial in the officemultitask and meet deadlinesestablish and maintain effective working relationships with a variety of individuals and groups including injured employees and fellow staff memberscommunicate effectively both verbally and in writing with all levels of employees and the public Military/Veteran InformationMilitary employment preferenceSenate Bill 1376, 88th Legislature, Regular Session, Section 657.002 requires State agencies to give military employment preference in employment and retention. Please see more details on our job page.Documentation must be attached before military preference can be granted, and all personal and/or sensitive information (i.e. Social Security Number, DOB) must be redacted from any attached documents. To receive a military employment preference for any position, the following documents are required to be submitted with your application, as applicable:Veteran: DD Form 214Surviving spouse of a veteran who has not remarried: Marriage Certificate and DD Form 1300 or appropriate documentationOrphan of a veteran killed while on active duty: Birth Certificate and DD Form 1300 or appropriate documentationSpouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty: Marriage Certificate and copy of spouse's active-duty military ordersSpouse of a veteran with disability and is the primary income for household: Marriage Certificate, Veterans DD Form 214, and VA Benefits Summary Letter showing disability ratingFor help translating your military work experience, including training courses on civilian job terminology, skill sets, and qualifications or requirements, click or copy this URL into your browser: www.texasskillstowork.comApplicable Military Occupational Specialty (MOS) codes are included, but not limited to one of the following: 15P, 42A, 56M, 68G, 420A, AZ, LS, LSS, MC, PS, RP, SN, YN, YNS, 741X, PERS, 0100, 0111, 3372, 3381, 6046, 0170, 4430, 3F5X1, 8A200Additional Military Crosswalk information can be accessed by clicking or copying and pasting the following link into your browser: https://hr.sao.texas.gov/Compensation/

Similar Jobs

Part Sales Manager - Part Time

AutoZone, Inc. • Pharr, TX • 20h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

20h ago

Go to Apply

Secretary (OA) Director

Veterans Affairs, Veterans Health Administration • Harlingen, TX • 3d ago

Management & Administrative

Summary The incumbent serves as the principal Secretary to the Medical Center Director of the Veterans Affairs Texas Valley Coastal Bend Health Care System (VATVCBHCS). The position performs a wide range of executive adm...

3d ago

Go to Apply

Armed Security Officer

Allied Universal • Harlingen, TX • 3d ago

Management & Administrative

Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative...

3d ago

Go to Apply

Administrative Support Assistant

Veterans Affairs, Veterans Health Administration • Harlingen, TX • 1w ago

Management & Administrative

Summary The incumbent is the Mental Health Panel Management (MHPM) Coordinator for the Behavioral Health Interdisciplinary Program (BHIP) within the Mental Health Service. The incumbent works in collaboration with the BH...

1w ago

Go to Apply

Customer Service Associate I

Dollar Tree • McAllen, TX • 2w ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

2w ago

Go to Apply

Customer Service - Self Storage Manager

Public Storage • Pharr, TX • 2w ago

Management & Administrative

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules betwee...

2w ago

Go to Apply

Customer Service - Self Storage Manager

Public Storage • Donna, TX • 2w ago

Management & Administrative

2w ago

Go to Apply

Shipping Receiving Clerk

ManpowerGroup • McAllen, TX • 2w ago

Management & Administrative

??NOW HIRING: Data Entry Clerk - Logistics $11/hr-McAllen, TX Looking for your next opportunity in logistics? ?? Manpower is hiring a Data Entry Clerk - Logistics to support shipment tracking, inventory accuracy, and tra...

2w ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Mission, TX • 2w ago

Management & Administrative

2w ago

Go to Apply

Customer Service/Sales

Home Depot • Mission, TX • 3w ago

Management & Administrative

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products usi...

3w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)