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Snap Quality Control Reviewer

State of Indiana • Indianapolis, IN • 1d ago

Date Posted: Jul 20, 2026

Requisition ID: 479292

Location:

Indianapolis, IN, US, 46204

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Family & Social Services Administration:

The Division of Family Resources (DFR) within the Family and Social Services Administration (FSSA) is responsible for establishing eligibility for Medicaid, Supplemental Nutrition Assistance Program and Temporary Assistance for Needy Families benefits. The division also manages the timely and accurate delivery of SNAP and TANF benefits. DFR also provides employment and training services to some SNAP and TANF recipients. The division's overarching focus is the support and preservation of families by emphasizing self-sufficiency and personal responsibility.

Role Overview:

This role reviews SNAP benefit approvals to ensure the process was completed correctly and all required documents were submitted.

Salary:

The salary for this position traditionally starts at $39,000.00 but may be commensurate with education and work experience. Use our Compensation Calculator (https://in.accessgov.com/spd/Forms/Page/spd/compensation-calculator/0) to view the total compensation package.

A Day in the Life:

The essential functions of this role are as follows:

Research and interpret federal regulation changes and/or requirements.

Research and develop service innovations and issues for presentation to the Human Services staff and appropriate committees.

Research and establish database for specific human services areas.

Develop program service descriptions.

Collect and analyze social services data for planning purposes.

Solicit, incorporate, and maintain citizen participation in the planning process, which involves public meeting on local level.

Act as a consultant to, and specialist in, specified program areas such as child abuse and neglect, development disabilities, mental illnesses, physical disabilities, family services, etc.

Review state legislative proposals and actions.

Maintain coordination and communication with other administrative units in the programs.

Research and make recommendations needed in the development and consequent publication of the Annual Comprehensive Services Plan.

Conduct on-going needs assessment for services.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

What You'll Need for Success:

Individuals in this role should minimally be able to articulate or demonstrate the following:

Specialized knowledge of the Federal Program Statutes and ability to interpret applicable rules and regulations.

Specialized knowledge of planning within social service program areas such as child abuse and neglect, developmental disabilities, mental illness, physical disabilities, family services, etc., of all state agencies, local agencies and organizations and planning groups.

Specialized knowledge of research procedures and activities.

Ability to relate to agency personnel on a local, state, interstate, and regional level.

Ability to write clear and concise program descriptions, research papers, correspondence, and procedures.

Ability to travel on a limited basis to various regions of the state to gather research, hold planning meetings and public hearings with other planning agencies.

Effective communication skills.

A degree is not required.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

Three (3) medical plan options (including RX coverage) as well as vision and dental plans

Wellness Rewards Program: Complete wellness activities to earn gift card rewards

Health savings account, which includes bi-weekly state contribution

Deferred compensation 457(b) account (similar to 401(k) plan) with employer match

Two (2) fully-funded pension plan options

A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers

Up to 15 hours of paid community service leave

Combined 180 hours of paid vacation, personal, and sick leave time off

12 paid holidays, 14 on election years

Education Reimbursement Program

Group life insurance

Referral Bonus program

Employee assistance program that allows for covered behavioral health visits

Qualified employer for the Public Service Loan Forgiveness Program

Free Parking for most positions

Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

Current Employee? Click here (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte_company=indianaoff) to apply.

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