Senior Plan Coordinator Consultant (Employee Assistance Program)

CVS Health • South Carolina, South Carolina • 9h ago

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

CVS Health, a Fortune 6 company, is seeking a Senior Coordinator, EAP Plan Setup Specialist , to play a critical role in maintaining the accuracy, integrity, and effectiveness of Employee Assistance Program (EAP) plan setup and administration. This individual will support the implementation and ongoing maintenance of client plans by accurately translating benefit design and pricing information into a custom Aetna EAP system. The role operates in a high-volume production environment and requires exceptional attention to detail, strong organizational skills, and a commitment to quality. The ideal candidate is proactive, customer-focused, and self-motivated to identify opportunities for continuous process improvement.

General Responsibilities

Manage all aspects of Plan Sponsor implementations and ongoing support, including the accurate setup, validation, and maintenance of benefit and pricing data within a custom EAP platform.

Perform high-volume data entry from source systems while ensuring compliance with established setup standards and quality expectations.

Partner with key stakeholders, including Sales, Account Management, and other internal business teams, to proactively identify, resolve, and prevent issues while consistently meeting or exceeding customer expectations.

Gather and evaluate stakeholder feedback to support continuous improvement of processes, systems, tools, and resources.

Contribute to a culture of operational excellence by supporting process standardization, documentation, and quality improvement initiatives.

Identify process gaps and recommend workflow improvements that enhance efficiency, accuracy, and customer experience.

Maintain and distribute weekly, monthly, and quarterly operational reports with a high degree of accuracy.

Provide cross-functional team support during off-peak periods to ensure operational continuity and team success.

Required Qualifications

Experience in business operations, finance, healthcare administration, data entry, customer service, or a related field preferred but not required. Recent graduates with strong analytical, organizational, and problem-solving skills are encouraged to apply.

Demonstrated ability to work accurately with large volumes of data while maintaining a high level of attention to detail.

Excellent communication, organizational, and problem-solving skills.

Preferred Qualifications

Experience with data entry, plan setup, billing operations, healthcare plan administration, or benefit configuration.

Knowledge of business applications such as Quickbase and Salesforce.

Ability to analyze processes and recommend workflow improvements that enhance efficiency and accuracy.

Education

Bachelor's degree in Business, Finance, or a related field.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$18.50 - $38.82

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments (https://learn.bswift.com/cvshealth-mainland) .

We anticipate the application window for this opening will close on: 07/24/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.

Similar Jobs

Customer Service Associate

Walgreens • Duncan, SC • 5h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

5h ago

Go to Apply

Security Officer Logistics Operation

Allied Universal • Greenville, SC • 6h ago

Management & Administrative

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

6h ago

Go to Apply

Security Officer Access Attendant

Allied Universal • Greer, SC • 6h ago

Management & Administrative

6h ago

Go to Apply

Specialty Operations Process Improvement Manager

CVS Health • South Carolina, South Carolina • 10h ago

Management & Administrative

10h ago

Go to Apply

Security Officer Unarmed Access

Allied Universal • Summerville, SC • 10h ago

Management & Administrative

10h ago

Go to Apply

Care Management Associate

CVS Health • South Carolina, South Carolina • 11h ago

Management & Administrative

11h ago

Go to Apply

Sr Territory Manager

Honeywell • Columbia, SC • 14h ago

Management & Administrative

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerosp...

14h ago

Go to Apply

Facilities Manager

RBC Bearings • Belton, SC • 15h ago

Management & Administrative

Description Job Title: Facilities Manager Location: Belton, SC Reports to: Manufacturing Engineering Manager Employment Type: Full-time Seniority Level: Mid to Senior Level Industry: Manufacturing | Industrial Maintenanc...

15h ago

Go to Apply

(RN) Remote Care Manager - SC based

Molina Healthcare • Greenville, SC • 1d ago

Management & Administrative

JOB DESCRIPTION Job Summary Provides support for care management/care coordination activities and collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum. Strives to...

1d ago

Go to Apply

(RN) Remote Care Manager - SC based

Molina Healthcare • Charleston, SC • 1d ago

Management & Administrative

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)