Shift Lead

Walgreens • Fountain Valley, CA • 12h ago

Job Description:

Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

Models and delivers a distinctive and delightful customer experience.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Responsible for holding store keys to open and close without management as necessary.

Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.

Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.

Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).

Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.

Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.

Assist with ensuring the Outdate program is followed with team members.

Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.

Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Assist at Pharmacy out window as requested.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Responsible for bag checks of team members before leaving the store.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager.

Communications

Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.

Reports disciplinary issues and customer complaints to management.

Job ID: 1850212BR

Title: Shift Lead

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 15990 BROOKHURST ST,FOUNTAIN VALLEY,CA,92708

Full District Office Address: 15990 BROOKHURST ST,FOUNTAIN VALLEY,CA,92708-01014-09534-S

External Basic Qualifications:

One year of prior leadership, supervisory, or retail key holder work experience.

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Preferred Qualifications:

Prefer the knowledge of store inventory control.

We will consider employment of qualified applicants with arrest and conviction records.

Obtains and maintains valid PTCB certification or pharmacy license as required by state.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 09534-FOUNTAIN VALLEY CA

Pay Type: Hourly

Start Rate: 19

Max Rate: 22

Similar Jobs

Retail Stocking Associate - Part Time

Burlington • Carson, CA • 10h ago

Retail & Hospitality

If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Stocking Associate! Are you looking for a hands-on role in a fast-paced environment? Do you...

10h ago

Go to Apply

Courtesy Clerk/Grocery Bagger

Kroger Family of Companies • Whittier, CA • 10h ago

Retail & Hospitality

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honest...

10h ago

Go to Apply

Pastry Cook/Baker?- Part Time

The Walt Disney Company • Anaheim, CA • 1d ago

Retail & Hospitality

At?the? Disneyland ® Resort, our Pastry teams are more than chefs, they're artists, visionaries, and storytellers. Join us at one of our production bakeries (Central Bakery & Disney's Grand Californian Hotel & Sp...

1d ago

Go to Apply

Pastry Chef/Head Baker - Full Time

The Walt Disney Company • Anaheim, CA • 1d ago

Retail & Hospitality

At?the?Disneyland ® Resort, our?Pastry teams?are more than chefs?-?they're?artists, visionaries,?and?storytellers.?Join us at?Disney's Grand Californian Hotel & Spa Bakeshop?where?exceptional?ingredients?and imaginat...

1d ago

Go to Apply

Pastry Dinner Cook - Part Time

The Walt Disney Company • Anaheim, CA • 1d ago

Retail & Hospitality

At?the?Disneyland ® Resort, our Pastry teams are more than chefs, they're artists, visionaries, and storytellers. Join us at one of our production bakeries (Central Bakery & Disney's Grand Californian Hotel & Spa...

1d ago

Go to Apply

Retail Customer Service - Tustin Marketplace Rack

Nordstrom • Tustin, CA • 1d ago

Retail & Hospitality

Job Description Are you ready to thrive in a fast-paced, high-energy environment? As a Nordstrom Rack team member, you'll be continuously moving and collaborating with teammates to create a welcoming and inclusive atmosp...

1d ago

Go to Apply

Front Office Guest Experience Manager

The Walt Disney Company • Anaheim, CA • 1d ago

Retail & Hospitality

The Front Office Guest Experience Manager leads the daily operations of the Front Office including Front Desk, Guest Services, and Concierge. You will interact with Guests, Cast Members, external service providers, the l...

1d ago

Go to Apply

Front Desk Coordinator

The Joint Chiropractic • Costa Mesa, CA • 1d ago

Retail & Hospitality

Front Desk Coordinator - Part Time Location: Costa Mesa A better way to deliver care starts here! The Joint Chiropractic ( https://www.thejoint.com/ ) is revolutionizing access to care by delivering high-quality, afforda...

1d ago

Go to Apply

Bakery/Deli Clerk

Kroger Family of Companies • Costa Mesa, CA • 1d ago

Retail & Hospitality

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and prof...

1d ago

Go to Apply

Relationship Executive - Food & Agribusiness Banking - Executive Director

JPMorgan Chase • Irvine, CA • 1d ago

Retail & Hospitality

You are customer focused, enjoy building relationships and providing financial advice to your clients. A role as a Relationship Executive is for you. As a Relationship Executive within the Food & Agribusiness Banking...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)