IT Resource Manager

State of Michigan-DTMB • Lansing, MI • 22h ago

The Department of Technology, Management and Budget (DTMB){uw-rm-brl="PR" uw-original-href="https://youtu.be/HIrVnVjcoA"} supports the business operations of state agencies through a variety of services, including building management and maintenance, information technology, centralized contracting and procurement, budget and financial management, space planning and leasing, construction management, motor vehicle fleet operations, and oversight of the state retirement systems. This position is with the Agency Services area of DTMB Agency Services supporting the Office of Retirement Services.

We are looking for a person who understands the value of public service and wants to help us meet the needs of our citizens. This person needs to be an excellent communicator, meaning they can explain things to an individual or large group in a way that they can understand and relate to, not necessarily an orator. We would love someone who is a motivator and leader.? You need to be organized, have good time management skills, and know the importance of a timeline. We need someone who is reliable and honest and who keeps their word and commitments to their colleagues and customers. We want someone who comes to work to work and holds themselves and their staff accountable. You need to embrace diversity, have a team-oriented mindset, and learn to communicate effectively with a wide range of professionals. Strong communications skills are a must.

About the position: This position serves as a first line manager of IT resources and activities to ensure that the objectives and goals of the Michigan Department of Technology and Budget supporting Office of Retirement Services (ORS) are accomplished. This area is primarily responsible for supporting the Department of Technology, Management and Budget's (DTMB) Office of Retirement Services (ORS) specifically, the retirement management systems: Clarety, miAccount, and Employer Reporting. The primary users of the applications supported by this unit include state and public-school employees, state police, and judges. These systems play a critical role in administering retirement programs for Michigan's state employees, public school employees, judges, state police, and National Guard members.

The unit consists of both state employees and contracted staff. This position oversees a wide range of professional and managerial responsibilities necessary for the development and operational support of these applications. Key duties include supervising and mentoring team members, fostering staff development, providing ongoing project and operational support, prioritizing department-wide development initiatives, and managing resource allocation across state and contracted personnel.

The position is also responsible for coordinating and directing daily activities---such as scheduling assignments, setting priorities, and ensuring effective delivery while promoting Agile methodologies and supporting DevSecOps adoption. Building and maintaining strong relationships with clients and internal DTMB partners is essential to the success of this role.

Other responsibilities: Participate in Agile standups and collaborate with end-users to understand their needs, business requirements, and validate user stories. Verify that IT solutions comply with ADA and SOM standards and support the development Team in ensuring alignment with SOM security requirements. Contribute to application development and implementation activities, and assist ORS in meeting quality, security, accessibility, and availability standards across all solutions.

View the Position Description here:

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