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Pharmacy Technician Supervisor Central Fulfillment Center

Intermountain Health • Concord, NH • 1d ago

Job Description:

Job Specifics:

Schedule: Full Time

Shift Details:

Generally, Monday to Friday 8-hour shifts with flexibility covering needs as determined by patient care and staffing

Location: Supply Chain Center, Midvale, UT; on-site

Benefits Eligible: Yes - Link to Benefit Details (https://intermountainhealthcare.org/careers)

Top candidates will have broad retail pharmacy experience and hands-on knowledge of pharmacy fulfillment automation systems such as Parata Max, PillPack, or related platforms.

Join the Central Fulfillment Pharmacy team at Intermountain Health as a Pharmacy Technician Supervisor at the Intermountain Health Supply Chain Center. Lead a team dedicated to helping medications reach patients safely, accurately, and efficiently while overseeing pharmacy fulfillment, automation, inventory management, shipping, and logistics operations. If you enjoy developing caregivers, optimizing workflows, and leveraging innovative technology to support high-volume pharmacy services, you'll feel right at home here. In partnership with pharmacy leadership, you'll help advance quality, patient safety, service excellence, and operational performance in a growing home delivery and specialty pharmacy environment.

What does it mean to be a caregiver with Intermountain? Check out this video (https://youtu.be/4NWmzvtxZDA?si=fhwQlYWE59dbkpYy) and learn more and discover the "Power of We."

If you are interested in learning more about this role or about Intermountain Health, click here to schedule time with me! (https://calendly.com/noel-newton)

Job Function

This position supervises pharmacy technicians, technician trainees, and supportive personnel and supports pharmacy leadership in directing technical and operational functions of the pharmacy. The incumbent provides leadership, education, training, and guidance for pharmacy caregivers and supportive personnel. The incumbent participates in the hiring, onboarding, scheduling, evaluation, and performance management of pharmacy technicians. The incumbent prepares schedules and organizes technician coverage to ensure departmental needs are consistently met. This position ensures excellence in the technical aspects of pharmacy practice.

Essential Functions

Lead and manage a team of pharmacy technicians, providing daily operational direction, coaching, and support.

Oversee hiring, onboarding, scheduling, performance management, and technician coverage to ensure operational needs are consistently met.

Ensure compliance with all state and federal regulations, accreditation standards, organizational policies, and pharmacy procedures.

Drive quality, patient safety, and process improvement initiatives that enhance efficiency, accuracy, and service excellence.

Monitor prescription fulfillment operations to ensure medications, information, and services are delivered accurately, professionally, and in a timely manner.

Skills

Technical Expertise

Regulatory Compliance

Financial Stewardship

Customer Service

Team Collaboration

Communication Skills

Organization

Attention to Detail

Computer Proficiency

Adaptability

Qualifications

High School or equivalent is required

Current pharmacy technician certification or license applicable to state of practice.

and -

Pharmacy technician certification (CPhT) through PTCB or EXCPT or other certifying board and successful registration/certification/licensure with the state of practice as a Certified Pharmacy Technician (not "in-training" or "provisional")

Current knowledge of state and federal regulations and statutes regarding the practice of pharmacy and the distribution of approved drugs, controlled substances, and investigational agents (where applicable).

and -

Must have 3 years of experience working as a pharmacy technician.

Any lapse or failure to meet these requirements may result in disciplinary action, up to termination, at the hiring manager's discretion.

Preferred

2 years of leadership experience

Broad retail pharmacy experience and hands-on knowledge of pharmacy fulfillment automation systems such as Parata Max, PillPack, or related platforms.

Physical Requirements

Carrying, hearing/listening, lifting, manual dexterity, pulling/pushing, seeing, climbing, crawling, speaking, squatting/kneeling, standing, walking

Location:

Supply Chain Center

Work City:

Midvale

Work State:

Utah

Scheduled Weekly Hours:

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$30.36 - $46.22

We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

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