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Branch Manager

Trustco Bank • Altamonte Springs, FL • 21h ago

Branch Manager - Altamonte Springs, FL (Lake Brantley)

VETERAN PREFERENCE

Branch Manager - Altamonte Springs, FL (Lake Brantley)

Active - Regular full-timeManagement

Altamonte Springs, FL, US

ID: 7297

Branch Manager

Reports to: Regional Vice President

Sign-on bonus:

$5,000 (see details below)

FLSA Status: Non-Exempt |

Supervisory Role: Yes

Why Join Us?

At Trustco Bank, were committed to fostering a supportive and inclusive workplace where our employees can grow their careers. We believe that our people are our greatest asset and consider our employees as family. We value each team members contribution and offer a supportive, collaborative work environment. In this role, youll have the opportunity to lead a talented team, make a positive impact in our community, and be rewarded for your success.

We believe that investing in our employees means investing in the future of our company. As a valued team member, you will be eligible for a generous compensation and benefits package that includes: medical, dental and vision insurance, a health savings account with an annual employer contribution, a 401(k)-retirement plan with generous employer match, paid time off plus 11 paid federal holidays, training and professional development programs, tuition reimbursement, reduced fees and rates on certain loan products, and much more!

Sign-On Bonus Details

$2,500 paid after 2 weeks of active employment.

$2,500 paid upon the employees first closed loan.

Bonus is contingent upon active employment and good standing at the time of payout.

About the Branch Manager Role

Were looking for a dynamic and results-driven

Branch Manager to lead the daily operations of a full-service branch. In this role, youll oversee all aspects of branch performancefrom sales and customer service to lending, operations, and security. Youll inspire and coach your team, foster strong customer relationships, and drive growth through new business development, referrals, and client retention.

The ideal candidate thrives in a leadership role, has a passion for delivering exceptional service, and can balance operational efficiency with strategic business growth.

Key Responsibilities

Lead and manage all branch operations, ensuring exceptional customer service and operational excellence.

Develop new deposit, loan, and business opportunities while achieving branch sales and retention goals.

Build and promote the branchs identity, fostering a sales-driven and customer-focused culture.

Supervise, coach, and evaluate team members including Assistant Branch Managers, Head Teller, and Tellers.

Conduct staff training, regular team meetings, and performance reviews.

Effectively execute the selling of new products, services, promotions, and incentive programs to drive growth.

Originate residential, home equity, and installment loans.

Ensure compliance with all bank policies, procedures, and security protocols.

Handle complex customer requests and resolve escalated issues in person or by phone.

Approve significant transactions such as large check cashing, bank checks, and general ledger tickets.

Maintain branch appearance and uphold operational performance standards.

Report regularly to senior management on branch performance, opportunities, and challenges.

This job description is not exhaustive; duties and responsibilities may change at any time with or without notice.

Qualifications

Required

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