Cheyenne Workforce Center Manager 2026-01831
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Cheyenne Workforce Center Manager 2026-01831
Salary
$6,087.47 Monthly
Location
Cheyenne, WY
Job Type
Permanent Full-time
Job Number
2026-01831
Department
Department of Workforce Services
Division
Employment & Training - Cheyenne
Opening Date
07/17/2026
Closing Date
7/31/2026 11:59 PM Mountain
FLSA
Determined by Position
Job Classification
EHEM09
Description
Benefits
Questions
Description and Functions
GENERAL DESCRIPTION:
The Workforce Center Manager provides leadership and strategic direction for the daily operations of a Wyoming Workforce Center. This position supervises and develops a team of workforce professionals, ensures the effective and compliant delivery of multiple federal and state workforce programs, and promotes exceptional customer service. The Workforce Center Manager builds collaborative partnerships with employers, educational institutions, community organizations, and workforce system partners to connect job seekers with employment opportunities, support business workforce needs, and strengthen the regional workforce.
Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:
Comprehensive health, dental, and vision insurance
Paid vacation, sick leave, FMLA, and holidays
Retirement - Pension and 457B plans that help you build a secure future
Flexible schedules and work-life balance options
Meaningful work that makes a difference for Wyoming communities and MUCH MORE! Click here for detailed information (https://ai.wyo.gov/for-job-seekers/benefit-information) , or you can watch this short video to learn about our benefit package! (https://youtu.be/DxeKSDMAjcw?si=90XLWN-kJ1Y0EGfL)
Want to see the full value of your compensation beyond salary? Explore our Total Compensation Calculator: https://compensationcalculator.wyo.gov
Human Resource Contact: kelly.gayer@wyo.gov
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed at the job level.
Provide leadership, supervision, coaching, and performance management for Workforce Center staff while fostering a culture of accountability, collaboration, continuous improvement, and exceptional customer service.
Direct the daily operations of the Workforce Center, ensuring efficient service delivery, appropriate staffing, operational effectiveness, and a welcoming environment for customers and staff.
Oversee the administration of multiple federal and state workforce programs, ensuring compliance with applicable laws, regulations, policies, grant requirements, and performance expectations.
Monitor program performance, service quality, and customer outcomes, implementing strategies to improve operational effectiveness and achieve workforce program goals.
Lead workforce development initiatives that connect job seekers with employment opportunities and employers with qualified talent through employment, training, and business services.
Develop and maintain collaborative partnerships with employers, educational institutions, community organizations, economic development entities, and workforce system partners to strengthen regional workforce initiatives.
Collaborate with Business Training and Support Unit (BTSU), Unemployment Insurance (UI), Vocational Rehabilitation (DVR), Adult Education, Veterans Services, and other workforce partners to ensure coordinated, customer-focused service delivery.
Work closely with Department leadership to implement statewide initiatives, operational priorities, policy changes, and continuous improvement efforts.
Represent the Department of Workforce Services within the community by serving on committees, participating in workforce initiatives, and promoting Workforce Center services.
Qualifications
PREFERENCES:
Preference may be given to individuals with experience working within federal programs.
KNOWLEDGE:
Demonstrates a commitment to continuous learning while fostering the professional growth and development of staff and supporting positive outcomes for customers.
Strong knowledge of human services principles and practices.
Strong interpersonal and communication skills.
Knowledge of business principles, economic and community development.
Knowledge of federal, state, and local employment trends.
Knowledge of local labor market information and its effect on the economy.
Ability to exercise judgment in applying established procedures and regulations.
Ability to use critical thinking techniques such as logic and reasoning to identify strengths, weaknesses, alternative solutions, and conclusions to problems.
Ability to lead with initiative, prioritize competing responsibilities, and make sound decisions independently.
Knowledge of federal and state workforce policies and the ability to ensure compliance through effective documentation, program oversight, and staff accountability.
Strong understanding of crucial leadership qualities such as vulnerability, trust, values, and resilience.
Ability to prepare and present to large and small groups.
Be able to adapt, evolve, and promote change management concepts.
MINIMUM QUALIFICATIONS:
Education:
Bachelor's Degree (typically in Business or Human Services)
Experience:
0-3 years of progressive work experience (typically in Business or Human Services) with acquired knowledge at the level of an Employment Services Specialist
OR
Education & Experience Substitution:
4-6 years of progressive work experience (typically in Business or Human Services) with acquired knowledge at the level of an Employment Services Specialist
Certificates, Licenses, Registrations:
None
Necessary Special Requirements
PHYSICAL WORKING CONDITIONS:
Travel is required for this position and some travel may require overnight stays.
NOTES:
FLSA: Exempt
The Wyoming Department of Workforce Services (DWS) uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more aboutE-Verify (http://www.uscis.gov/e-verify) , including your rights and responsibilities.
Former State of Wyoming employees, who are rehired within 31 days from their previous employment, will be required to reimburse the State of Wyoming for all Vacation and Sick leave compensation received upon separation.
Offers of employment will be contingent upon the successful completion of a background check.
Supplemental Information
Click here (https://compensationcalculator.wyo.gov/) to view the State of Wyoming Total Compensation Calculator.
Click here (https://ai.wyo.gov/divisions/human-resources/consultative-services/compensation/pay-tables-salary-averages) to view the State of Wyoming Classification and Pay Structure.
URL: http://agency.governmentjobs.com/wyoming/default.cfm
The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.
Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.
Working for the State of Wyoming means more than a job - it's a stable, rewarding career that lets you make a difference while enjoying a great quality of life.
Employees enjoy:
Comprehensive health coverage- medical, dental, and vision plans for you and your family
Voluntary Benefits- including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
Multiple retirement options- including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
Generous paid leave and flexible schedules- vacation, sick leave, paid FMLA and 11 paid holidays each year
Public Service Loan Forgiveness eligibility- for those with qualifying student loans
Training and professional development- to support your career growth and advancement
Employee Assistance Program - Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
Wellness Program - Earn paid time off and incentives by focusing on your personal health
Know your full value.
Your paycheck is only part of the picture. The State of Wyoming offers a Total Compensation Calculator that shows the full value of your salary plus benefits, so you can clearly see what your complete compensation package looks like.
Explore your total compensation:https://compensationcalculator.wyo.gov/
WORKING FOR THE GREATEST STATE IN THE NATION - Wyoming offers a lifestyle you can't find anywhere else - wide-open spaces, clean air, friendly communities, year-round recreation, andno state income tax.
Click here for detailed information (https://ai.wyo.gov/for-job-seekers/benefit-information) or you can watch this short video to learn about our benefit package! (https://youtu.be/DxeKSDMAjcw?si=90XLWN-kJ1Y0EGfL) .
