Customer Service Representative | Order Entry |Long-Term Opportunity
Wappingers Falls, NY | Monday-Friday | Long-Term
Contract with Potential for Permanent Hire | $20/hr
Are you looking for a stable office-based customer service opportunity where you can build valuable business and customer support experience?
We are seeking a Customer Service Representative to join a growing organization that supports healthcare professionals, hospitals, universities, and emergency response teams. This role is ideal for individuals with experience in customer service, administrative support, order entry, retail management, banking, call centers, healthcare administration, or office coordination.
You'll play a key role in supporting customers, processing orders, generating quotes, and working closely with internal teams to ensure a positive customer experience.
Key Responsibilities
Serve as the primary point of contact for customer inquiries via phone and email
Process customer orders accurately and efficiently
Create customer quotes and assist with product-related inquiries
Maintain customer information and documentation within Salesforce and internal systems
Generate reports and assist with tracking key business metrics
Collaborate with internal departments to resolve customer issues in a timely manner
Follow up with customers regarding orders, requests, and account updates
Support process improvements and administrative projects as needed
Deliver exceptional customer service and build positive customer relationships
Qualifications
1+ year of experience in customer service, administrative support, order entry, call center, banking, retail management, healthcare administration, or a related field
Strong communication and interpersonal skills
Excellent problem-solving abilities and attention to detail
Ability to multitask in a fast-paced office environment
Experience using Microsoft Office (Outlook, Word, Excel)
Experience with Salesforce, CRM, or ERP systems is preferred but not required
Strong organizational skills and ability to manage multiple priorities
Reliable, professional, and customer-focused
Preferred Experience
Customer Service Representative
Order Processing
Administrative Assistant
Office Coordinator
Client Services
Customer Care
Sales Support
Account Support
Data Entry
Call Center Representative
Schedule
Training Period (First 90 Days)
Monday-Friday
35-hour work week
No weekends
Why Join Us?
Long-term contract opportunity with potential for permanent hire
Consistent Monday-Friday schedule
Professional and team-oriented work environment
Opportunity to develop customer service, operations, and business support experience
Hands-on training and career growth potential
Meaningful work supporting products and services used by healthcare professionals and first responders
Pay & Benefits Pay Rate: $20.00 per hour
Benefits may include medical, dental, vision, 401(k), life insurance, disability coverage,
transportation benefits, employee assistance programs, and paid time off based on eligibility requirements.
Workplace Type Fully Onsite - Wappingers Falls, NY
Job Type & Location
This is a Contract position based out of Wappingers Falls, NY.
Pay and Benefits
The pay range for this position is $18.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Wappingers Falls,NY.
Application Deadline
This position is anticipated to close on Jul 24, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
