Operations Manager

Amazon • Eastvale, CA • 6h ago

Description

Job summary

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Key Responsibilities and Job Elements:

Support, mentor, and motivate your salaried and hourly workforce

Lead large-scope projects with site and regional impact

Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance

Manage safety, quality, productivity, and customer delivery promises

Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives

Lift up to 49 pounds and frequently push, pull, squat, bend, and reach

Stand/walk for up to 12 hours during shifts

Work in an environment where the noise level varies and can be loud

Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)

Continuously climb and descend stairs (applies to sites with stairs)

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business' current openings.

Basic Qualifications

3+ years of employee and performance management experience

Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

1+ years of performance metrics, process improvement or lean techniques experience

Experience managing a team of 2+ salaried employees and 70+ indirect employees

Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.

Demonstrated problem solving skills and analytical skills

Excellent customer service skills, communication skills and interpersonal skills

Track record of meeting or exceeding department performance goals

A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field.

Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon

Go to Apply

Share this job

Similar Jobs

New Service Seller/ Account Manager

Insight Global • Orange, CA • 2h ago

Management & Administrative

Job Description Insight Global has an immediate opening for New Service Seller. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today. Our client is a leading pro...

2h ago

Go to Apply

SBA Sales Manager

U.S. Bank • Ontario, CA • 3h ago

Management & Administrative

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak...

3h ago

Go to Apply

Sales Manager

Penske Automotive • Ontario, CA • 3h ago

Management & Administrative

BMW of Ontario, a Penske Automotive Group dealership, is looking for a Sales Manager to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a...

3h ago

Go to Apply

Sales Manager

Robert Half • Brea, CA • 3h ago

Management & Administrative

Description Sales Manager - New Business Development Location: Brea, CA Work Schedule: Full-time, onsite during onboarding with the option for a hybrid schedule afterward Industry: Luxury Home Goods Position Overview A l...

3h ago

Go to Apply

Sales Manager

Robert Half • Brea, CA • 3h ago

Management & Administrative

Description About the Role We are seeking a driven Sales Manager with a true hunter mentality to join our client's growing team. This is an exciting opportunity for someone who thrives on building business from the groun...

3h ago

Go to Apply

SBA Sales Manager

U.S. Bank • Irvine, CA • 3h ago

Management & Administrative

3h ago

Go to Apply

Specialty Wealth Asset Officer Senior

City National Bank • Irvine, CA • 5h ago

Management & Administrative

SPECIALTY WEALTH ASSET OFFICER SENIOR WHAT IS THE OPPORTUNITY? Provides investment/asset management services for Specialty Wealth Assets (real estate, closely held entities with real estate as an underlying asset, Minera...

5h ago

Go to Apply

Development Manager

NorthPoint Development • Irvine, CA • 5h ago

Management & Administrative

Development Manager Location: Irvine, CA Curious about a career with NorthPoint? NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit and empowerment of its team members. We ar...

5h ago

Go to Apply

Content Supply Chain Transformation- Senior Manager

PwC • Irvine, CA • 5h ago

Management & Administrative

Specialty/Competency: IFS - Clients & Markets Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 20% The Opportunity As a Content Supply Chain Transformation Senior Manager, you will play...

5h ago

Go to Apply

Engineering & Facilities Operations Manager - Regional Distribution Center - Fontana, California

Target • Fontana, CA • 6h ago

Management & Administrative

The pay range is $73,000.00 - $132,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addi...

6h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)