Operations Senior Manager

Wells Fargo • Irving, TX • 1d ago

About this role:

Wells Fargo is seeking an Operations Senior Manager to lead and develop teams, improve efficiencies, and help create and execute business strategies within Operations. Learn more about our career areas and lines of business at wellsfargojobs.com.

In this role, you will:

Manage and develop teams of individual contributors and managers in roles with moderate work complexity and risk in the Operations functional area

Work with more experienced management to develop and execute business strategies

Identify and recommend opportunities for process improvement and risk control development within the Operations functional area

Develop and implement business unit strategies

Provide expertise for technical, operational and processing functions related to business unit

Determine appropriate strategy and actions of Operation management functional team to meet moderate to high risk deliverables

Interpret and develop policies and procedures for functions with moderate complexity within scope of responsibility across business lines or functional areas

Collaborate and influence all levels of professionals including more experienced managers

Lead team to achieve objectives

Engage and influence stakeholders, internal partners and peers associated with the function or affected by its outcomes

Manage allocation of people and financial resources for Operations

Develop and guide a culture of talent development to meet business objectives and strategy

Required Qualifications:

7+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

3+ years of management or leadership experience

Desired Qualifications:

Lockbox, payments, transaction processing, or logistics/supply chain leadership

Experience managing large operations teams.

Process improvement experience, such as Lean Six Sigma

Exposure and experience managing across business with exposure to internal audit and technology partners.

Experience executing transformational strategic plans.

Experience designing, managing and prioritizing tasks and responsibilities.

Proven success recruiting, inspiring, developing, coaching and motivating team members through balanced leadership with a focus on team member engagement, retention and performance management

Proven success managing18 hour X 7 days a week processing environments, driving operational efficiencies, and delivering against client expectations

Strong written and verbal communication skills

Strong partnership/collaboration skills

Experience driving and leading organizational change in a dynamic environment

Change leadership experience

Managing within a risk focused culture

Job Expectations:

Ability to travel up to 5%

Flexibility to address incidents as needed 24 hours a day

Location: Only posted location will be considered

2975 Regent Blvd. Irving, TX

Posting End Date:

21 Jul 2026

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Req Number: R-556908

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