Administrative Specialist - Part Time

Merakey Pennsylvania • Lafayette Hill, PA • 4h ago

The Administrative Specialist -LumiLinkNursing Services supports the operational and administrative functions of theLumiLinkNurse Connect program. This non-clinical roleassistswith dashboardmonitoringand follow-up activities, client-facing communication and reporting, and the coordination of operational workflows that support nursing services and program delivery. Responsibilities may include outreach related to missed vital submissions, documenting client interactions,facilitatingcommunication between clients and internal teams,creatingand organizing client-facing materials, and coordinating technology support follow-up as needed.

In addition, the Administrative Specialist provides administrative support to nursing leadership through meeting coordination, documentation management, report organization, scheduling support, and other operationaltasks asassigned. This position requiresstrong communication, organization, adaptability, and attention to detail in a fast-paced remote healthcare environment.

Job Skills

Knowledge of administrative and operational workflows within healthcare, telehealth, or human services environments

Familiarity with remote monitoring platforms, dashboards, and communication systems (Preferred)

Understanding of HIPAA, confidentiality standards,data entry,anddocumentation best practices

Strong organizational and time management skills with the ability to manage multiple priorities in a fast-paced environment

Ability to communicate professionally and compassionately with clients, caregivers, and internal teams

Ability to follow structured workflows, escalation pathways, and action trees consistently and accurately

Experience coordinating schedules, meetings, reports, and administrative support tasks for multidisciplinary teams

Strong attention to detail with the ability tomaintainaccuratedocumentation and follow-up records

Proficiencyin Microsoft Office, Teams, CRM/EHR systems, and other internal communication tools

Ability toidentifyand escalate non-clinical concerns appropriately whilemaintainingclear communication with nursing leadership

Ability to provide basic troubleshooting forLumiLinkclients' iPads and RPS device support.

Job Description

Customer Focus

Conducttimelyoutreach to clientsregardingmissed vitals or adherence alerts received through theLumiLinkdashboard, ensuring a responsive and supportive client experience

Provide professional, courteous, and supportive communication whileassistingclients with adherence-related follow-up activities

Maintain positive and professional relationships with clients, caregivers, and internal teams through responsive communication and follow-through

Communicates Effectively

Serve as a point of contact for adherence-related outreach and non-clinical follow-up activities

Communicate and document client interactions, responses, and follow-up actions clearly and accurately within designated systems and workflows

Communicate relevant updates to nursing leadership and internal teams ina timely, professional, and organized manner

Collaborates

Partner with nursing leadership and internal support teams to coordinate adherence follow-up activities and operational tasks

Collaborate with technology support teams bysubmittingand tracking tickets related to client device or connectivity concerns

Coordinate with internal teamsregardingclient status updates, including hospitalization notifications, refusals, or temporary absences from the home

Tech Savvy

Utilize remote monitoring dashboards, CRM/EHR systems, and internal communication tools to track and document adherence activities

Navigate multiple systems and platforms to manage outreach activities, documentation, and follow-up tasks efficiently

Utilize Microsoft Teams, Outlook, and other digital tools to coordinate meetings, communications, documentation, and workflow activities

Plans & Aligns

Coordinate adherence follow-up activities to supporttimelyclient outreach and operational consistency across the program

Organize reports, documentation, and operational records to support efficient program management and workflow organization

Coordinate operational workflows and administrative priorities across teams to supporttimelycommunication, task completion, and program efficiency

Manages Complexity

Manage multiple adherence alerts, outreach activities, and follow-up tasks simultaneously whilemaintainingaccuracy and responsiveness

Navigate structured workflows and escalation pathways to ensure consistent handling of client responses and operational updates

Prioritize competing administrative responsibilities in a fast-paced remote healthcare environment while adapting to changing operational needs

Ensures Accountability

Monitor adherence alerts and complete required outreach and documentation activities within established timelines

Ensure all client interactions, follow-up actions, and operational updates are documented accurately and consistently

Maintain accountability for confidentiality,accuratedocumentation, and compliance with organizational policies and HIPAA requirements in all communications and operational activities

Earn $22/hour.

Schedule - Monday-Friday 8:00 AM- 12:30 PM EST or 7:00 AM - 11:30 AM

... For full info follow application link.

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply.

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