APPLICATION INSTRUCTIONS:
CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.
Approval of remote and hybrid work is not guaranteed regardless of work location.For additional information on remote work at Penn State, seeNotice to Out of State Applicants.
This position is funded for 1 year(s); continuation past 1 year(s) will be based on university need, performance, and/or availability of funding.
POSITION SPECIFICS
Penn State Extension in Beaver County is seeking to hire an Administrative Assistant. The Administrative Assistant will:
Work closely with the Extension Business Operations Manager, Client Relationship Manager, Extension Educators, Keystone Animal Diagnostic Center (KADC), and other Administrative Support Assistants to help ensure the smooth and efficient daily operation of the Penn State Extension office and the KACD. The Administrative Assistant will spend five days a week in the Penn State Extension Beaver County office.
Assist with county Extension program and events coordination; provide administrative support for 4-H and Master Gardener volunteer programs.
Provide customer service and customer relationship support.
Help coordinate office communications, multimedia product development and publications.
Perform other clerical and administrative duties of administrative support as needed
Specific responsibilities can include:
Serve as receptionist or first-line liaison to internal and external customers and provide general office support for Extension and the KADC. Greet customers, answer telephone, provide directions or information and solve routine issues. Communicate routine and general information to staff, customers, and/or public about standard services, processes, and procedures using prescribed or established guidelines. Schedule/cancel appointments and meetings and route emails to staff and faculty. Schedule meetings for educators and other departments.
Assist Educators, Extension staff, and KADC staff and faculty with many administrative tasks; support 4-H and Master Gardener volunteer programs with registrations, volunteer compliance tracking, annual 4-H enrollment / expense voucher preparations / invoicing; maintain/update Customer Relationship Management program files and databases in Salesforce; help generate, prepare anddistribute mass mailings; assist with packaging and shipping of diagnostic samples; order supplies for the KADC.
Perform other duties as assigned or requested by Business Operations Manager, Client Relations Manager, and KADC director.
Required Qualifications:
Must maintain a professional appearance, represent Penn State University and the county Extension office in a professional manner, and exercise sound professional judgment in carrying out duties assigned by the Business Operations Manager, Client Relationship Manager, and Extension Educators.
Should be able to assume the temporary/occasional role and duties of other office support staff on an "as needed basis" across a multi-county area.
Must have the ability to work as part of the Extension team as well as to work independently and have the ability to follow procedures as determined by Penn State Extension.
Must have excellent communication, phone skills, organizational, and interpersonal skills; be attentive to detail; have the ability to handle multiple priorities/deadlines; and be ableto exercise discretion in handling sensitive and confidential information.
Having experience in a team environment with excellent team skills is required. Be able to work independently to multi-task, and to prioritize workload in a fast-paced ever-changing environment.
Candidates should possess excellent grammar and proofreading skills, advanced computer skills specifically with Microsoft Excel, Word, Outlook, PowerPoint, Publisher, Office365 and with Penn State's Salesforce web-based customer relationship management software application.
Preferred Qualifications:
Be proficient in the use of internet searches, file formatting, document retrieval, and e-mail is strongly preferred.
The position is based at Penn State Extension Beaver County located at 100 University Drive, Monaca, Pennsylvania 15061.
This is a 100% full-time equivalency (FTE) job, and the individual will work 40 hours/week, Monday through Friday. Some occasional evening/weekend work for events/meetings may require a flexible workday schedule. Full Penn State benefits included.
MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS
General Equivalency Diploma (GED) or High School (HS)No prior relevant work experience required; previous relevant work experience accepted in lieu of education.Required Certifications:None
BACKGROUND CHECKS/CLEARANCES
Employment with the University will require successful completion of background check(s) in accordance with University policies.Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.
SALARY & BENEFITS
The salary range for this position, including all possible grades, is $36,888.00 - $53,532.00.
Salary Structure - Information on Penn State's salary structure
Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.
CAMPUS SECURITY CRIME STATISTICS
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.
EEO IS THE LAW
Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants
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Penn State is an equal opp
