Working Title: Quality Officer
Job Class: State Program Administrator Principal
Agency: Direct Care and Treatment
Job ID : 95607
Location : Vadnais Heights
Telework Eligible : Yes
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 07/17/2026
Closing Date : 07/30/2026
Hiring Agency/Seniority Unit : Direct Care and Treatment / DCT MAPE State Operated Svcs
Division/Unit : DCT Support Services / MHSATS Quality Staff
Work Shift/Work Hours : Day Shift / 8:00am - 4:30pm
Days of Work : Monday - Friday
Travel Required : Yes, up to 10%
Salary Range: $32.97 - $48.60 / hourly; $68,841 - $101,476 / annually
Classified Status : Classified
Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE
FLSA Status : Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
Direct Care & Treatment (DCT) is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DCT does not participate in E-Verify.
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
This position requires an employee to be onsite at 3200 Labore Rd, Ste 104, Vadnais Heights, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location.
Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) is available on a limited basis.
Only candidates residing in Minnesota or a state bordering Minnesota (Iowa, North Dakota, South Dakota, or Wisconsin) within 50 miles of the work address listed above are eligible for telework.
Candidates residing in Minnesota and more than 50 miles from the primary/principal work address above may be eligible to telework more than 50%.
Direct Care and Treatment (DCT) is seeking an individual to join our Mental Health Substance Abuse Treatment Services (MHSATS) Quality Team for an exciting and rewarding opportunity as a Quality Officer! This position is responsible for development and implementation of strategies to effectively support this healthcare network in its goal of providing quality services to the people served in MHSATS. The Quality Officer will oversee quality functions and efforts in MHSATS while overseeing the development of processes and procedures to ensure compliance with state and federal standards and requirements which govern healthcare licenses and accreditation.
Primary Responsibilities:
Direct activities to monitor, audit, analyze, and report program performance against established standards.
Provide leadership in organizational planning and advise the team of quality issues which require organizational solutions.
Develop and maintain positive, productive, and results-oriented relationships across a divergent group of persons including patients, families, providers, clinicians, counties, other providers, hospitals, and other stakeholders.
Consult and confer with the DCT Quality Function Lead and ensure that quality efforts, programs, functions, and initiatives complement and support each other.
Minimum Qualifications
To be qualified for and considered for this position, applicants must meet all the minimum qualifications listed below. Ensure that your resume contains descriptions of your work experience sufficient for comparison against the requirements stated below and indicate the beginning and ending month and year for each job held.
Three (3) years of healthcare accreditation experience that demonstrates all of the following:
Healthcare Quality Data Management and Reporting to CMS, NRI, TJC, MDH and Hospital Leadership, Organizational Governance Structure and/or Boards
Experience in facilitating process improvement and project management strategies. For example, FMEA, RCA, 5 Why's, Fishbone and/or SWOT Analysis.
Advanced Microsoft Excel Skills for documentation of flow charts, trending of data, report findings, and project management in a healthcare setting.
Note: A bachelor's degree in healthcare management, public administration, law, or clinical health professions may substitute for one year of professional experience.
Preferred Qualifications
Healthcare Management
Patient Care Experience (direct or indirect patient care)
Healthcare Regulations and Compliance
Intermediate technical skills in the following data management platforms: Business Objects, SharePoint, Smartsheets and Project Manager
Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures.
Additional Requirements
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.
REFERENCE/BACKGROUND CHECKS - Direct Care & Treatment will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.
EDUCATION VERIFICATION - Applicants will be required to provide a copy of their high school diploma at time of interview OR copies of their college transcript or college degree/diploma at time of interview. Copies of the college degree/diploma are acceptable ONLY if it clearly identifies the field in which it was earned.
Direct Care & Treatment (DCT) healthcare facilities require employees to provide documentation that they are free from tuberculosis (TB) through a blood test prior to employment. DCT does not accept TB skin testing.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
