Customer Service Associate

Walgreens • Burlington, KY • 4h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1848890BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 1747 PATRICK DR,BURLINGTON,KY,41005

Full District Office Address: 1747 PATRICK DR,BURLINGTON,KY,41005-07317-06642-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 06642-BURLINGTON KY

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

1940 Act Regulatory Administration Manager

U.S. Bank • Cincinnati, OH • 5min ago

Management & Administrative

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak...

5min ago

Go to Apply

Customer Service Associate

The Hertz Corporation • Hebron, KY • 4h ago

Management & Administrative

The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible...

4h ago

Go to Apply

Customer Service Associate

Walgreens • Erlanger, KY • 4h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

4h ago

Go to Apply

Small Business Sales Manager - East Region

U.S. Bank • Cincinnati, OH • 7h ago

Management & Administrative

7h ago

Go to Apply

Account Manager - Supply Chain - Work at Home - Ohio

Bon Secours Mercy Health • Cincinnati, OH • 10h ago

Management & Administrative

Primary Function/General Purpose of Position The Account Manager will be responsible for building relationships and service interactions in select service areas as designated by the organization. They will provide ongoin...

10h ago

Go to Apply

Customer Service Associate

Walgreens • Cincinnati, OH • 1d ago

Management & Administrative

1d ago

Go to Apply

Customer Service Associate

Walgreens • Blue Ash, OH • 1d ago

Management & Administrative

1d ago

Go to Apply

Customer Service Associate

Walgreens • Cincinnati, OH • 1d ago

Management & Administrative

1d ago

Go to Apply

Development Manager

NorthPoint Development • Cincinnati, OH • 1d ago

Management & Administrative

Development Manager Location: Cincinnati, OH *This will be an on-site role in the Cincinnati office. Curious about a career with NorthPoint? NorthPoint is a real estate developer that has grown through combining an entre...

1d ago

Go to Apply

SYGMA - Warehouse Clerk

Sysco • Burlington, KY • 1d ago

Management & Administrative

JOB SUMMARY This role is to perform clerical duties that provide support to the warehouse manager and supervisory staff in the day to day operations of the warehouse department; this includes handling blind receiving app...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)