Sr. Sales Manager- Service/Repair/Modernization (Dallas)

TK Elevator Corporation • Addison, TX • 1h ago

ESSENTIAL JOB FUNCTIONS:

Safety First - Supports a culture of safety throughout the organization and stresses the importance of safety to all employees. Active participant in the branch safety committee.

Builds strong customer relationships with branch key customers. Maintains a strong working knowledge of the overall market area movement including market penetration, volume for different lines of business, competitors positions and strategies.

Manages and develops branchs sales representatives; to include setting sales goals, reviewing sales performance and on-going training and development. Administers quarterly performance management process. Supports sales representatives to ensure their questions and issues are addressed and resolved in a timely manner.

Leads business growth and fosters relationships with key customers, consultants and architects. Creates synergies within all lines of business, including leadership of the NIM process with the goal of producing 100% on-time conversion. Collaborates with the Operations Teams for strategic leads and labor estimating.

Supports a culture of customer satisfaction that promotes customer retention. Works with other departments to ensure proactive customer assistance.

Implements and oversees strategic sales initiatives in keeping with corporate and regional strategic initiatives. Includes use of thyssenkrupp Elevator sales tools and training, e.g., CRM, Sales Support/Quick Quotes, tkExtend, tkTrips, Big Machines, Appian, etc.

Develops a consistent and superior brand identity used by all sales employees when making sales presentations and proposals and preparing bids. Identifies areas of sales-skill opportunities and initiates applicable training/coaching as required.

Ensures all bids are approved based on established approvals levels. Includes ensuring that bids requiring higher level approvals are submitted on million dollar approval forms in a timely manner; and bids requiring additional approval have forms submitted along with the appropriate approval package.

Ensures branch sales efforts are run consistently and cohesively. Includes monitoring sales activity using CRM and approving sales incentives.

Reviews and sets sales goals in line with budgetary and corporate guidelines. Includes approving individual sales goals in line with the budgetary plan along with quarterly reviews of performance to targets. Includes initiating performance management and progressive discipline when goals are not met. Prepares forecasts for booking activity, projecting how much work will be brought in monthly and/or quarterly. Includes reviewing sales reports for analysis and action-planning.

Strategically reviews PandL and other financial reports to monitor sales performance within the branch to ensure monthly goals are met or exceeded and cancellations are controlled. Works with the Branch Manager and other relevant leaders to review and develop sales budgets.

Reviews, participates and creates bidding strategies to ensure profitability. Conducts/participates in ITS/factory tours as deemed necessary to demonstrate technical competence and secure customer interest.

Maintains a strong working knowledge of the overall market area, including sales backlog, market penetration, volume of outstanding bids, available new business, special projects, and staffing requirements and availability.

Maintains strong familiarity of company products by attending company training classes and reviewing factory equipment updates and supplier goods. Includes maintaining a strong understanding of thyssenkrupp Elevator, and its regional and company mission and objectives, ethical standards and code of conduct.

Partners with Branch Manager to ensure alignment on all goals and initiatives. Assists with major account AR resolutions towards defined branch and region goals.

Supports a culture of customer satisfaction that promotes customer retention. Works with other departments to ensure proactive customer assistance.

Performs other duties as may be assigned.

EDUCATION and EXPERIENCE:

Bachelors Degree

7+ Years of directly related sales experience in the elevator industry

Proven success in B2B field sales with experience selling services in a highly competitive market

Ability to review and guide direct reports through contract proposals and business correspondence

Ability to define problems, collect data, establish facts and draw valid conclusions to improve profitability

Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables

Prior personnel management experience preferred

Experience selling Service/Repair, Construction, and Modernization strongly preferred

What makes us special

At TK Elevator, we offer more than just a role, we offer a place to grow, thrive, and make an impact.

Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered

Medical, dental, and vision coverage

Flexible spending accounts (FSA)

Health savings account (HSA)

Supplemental medical plans

Company-paid short- and long-term disability insurance

Company-paid basic life insurance and ADandD

Optional life and ADandD coverage

Optional spouse and dependent life insurance

Identity theft monitoring

Pet insurance

Company-paid Employee Assistance Program (EAP)

Tuition reimbursement

401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.

Additional benefits include:

15 days of vacation per year

11 paid holidays each calendar year (10 fixed, 1 floating)

Paid sick leave, per company policy

Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)

Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents

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