Manager II, Operations, AMXL

Amazon • Perris, CA • 1d ago

Description

A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. You'll be a source of leadership and support your team to be the best managers they can be.

About the team

Amazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfillment to delivery and returns. What sets this service apart from others is the extra level of customer care. With a focus on safety, productivity and innovation, we're changing the way customers buy and receive large goods for the better.

A day in the life

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfill and dispatch orders efficiently so that our customers get their items on time. It's driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you'll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.

Key job responsibilities

Manage and develop a team of Team Lead and PAs

Lead operational teams on a shift, deal with issues, and positively impact site performance

Analyze shift performance against relevant business objectives, and put in place actions to improve our operational excellence

Work closely with other support teams, including HR, Finance, Health and Safety, and Security

Design and deliver initiatives across the sites to improve operational performance

A day in the life

You'll lead shifts at one of our operational sites. You'll also be the key link between a number of teams, including finance, safety and operations integration teams. That means you'll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.

Basic Qualifications

2+ years of employee and performance management experience

Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

1+ years of performance metrics, process improvement or lean techniques experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon

Go to Apply

Share this job

Similar Jobs

Operations Manager

Amazon • Eastvale, CA • 12h ago

Management & Administrative

Description Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operati...

12h ago

Go to Apply

Area Manager II

Amazon • San Bernardino, CA • 1d ago

Management & Administrative

Description Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In th...

1d ago

Go to Apply

Security Officer Warehouse Patrol

Allied Universal • Moreno Valley, CA • 1d ago

Management & Administrative

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

1d ago

Go to Apply

(USA) Tire and Battery Service Advisor

Walmart • Riverside, CA • 2d ago

Management & Administrative

Position Summary... What you'll do... Maintains facility and sales floor safety and standards by adhering to all safety policies and procedures, including conducting regular safety sweeps, following proper forklift and h...

2d ago

Go to Apply

Customer Service Representative

Kapsch TrafficCom North America • Corona, CA • 2d ago

Management & Administrative

Kapsch is one of Austria's most successful global technology companies. With itscomprehensive ITS (Intelligent Transportation Systems) portfolio, Kapsch is actively addressingthe challenges of the present and the future...

2d ago

Go to Apply

Customer Service Associate

Dollar Tree • San Bernardino, CA • 2d ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

2d ago

Go to Apply

Sales Manager (Part Time)

Carter's/OshKosh • Corona, CA • 2d ago

Management & Administrative

If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As a Part Time Sales Manager, you will be the f...

2d ago

Go to Apply

Area Manager II

Amazon • Rialto, CA • 2d ago

Management & Administrative

2d ago

Go to Apply

(USA) Senior Operations Manager

Walmart • Perris, CA • 2d ago

Management & Administrative

Position Summary... What you'll do... Position Summary The Senior Operations Manager is responsible for leading daily fulfillment center operations, ensuring exceptional service, operational excellence, and a safe, produ...

2d ago

Go to Apply

Warehouse Clerk

Rush Enterprises • Fontana, CA • 2d ago

Management & Administrative

Join our team as a Warehouse Clerk and play a key role in keeping our operations running smoothly! This position offers an exciting opportunity to handle essential warehouse functionsfrom maintaining accurate inventory a...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)